Frost.com - Information and Communication Technologies Research http://www.frost.com/c/10107/home.do - Information and Communication Technologies Research Thu, 14 Dec 2017 15:15:20 The Expanding Role of Identity and Access: How a Chief Vulnerability Doubles as a Weapon against Data Breaches http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-44-00-00 Enterprises and their Identity & Access Management (IAM) solutions providers, have begun to make system access and identity management a top priority. They have put online interactions on a path to a more secure future, which begins with an expanded and more balanced approach to IAM. This approach recognizes both the challenges and opportunities presented by cloud networking; and considers multi-level security, privacy protection, compliance, and customer engagement as essential components of the solution. This report explains why the IAM market has taken on such significance and how it is expanding in new directions. The report examines the drivers of change, and looks at how approaching identity management properly and consistently can lead to better business outcomes for enterprises. Finally, it shows how Stratecast views the functionality of IAM and its two sharply focused subgenres: Customer Identity and Access Management (CIAM) and Privileged Access Management (PAM). Fri, 8 Dec 2017 14:54:43 +0000 Can t Anyone Offer an End-to-End Big Data Solution? One Provider Is Building It Before Our Eyes http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-43-00-00 In the Big Data and Analytics (BDA) market, even the largest players in the space, some of which in recent years have spent billions of dollars acquiring smaller BDA players in order to fill out their portfolios, have yet to introduce a unified platform to meet the data management needs of a broad swath of the market. As a result, paralysis by overanalysis keeps many organizations from making intelligent data choices. What enterprises need is a unifying platform to manage all data for all purposes, under one roof one with self-service capabilities to put analytic insights at the fingertips of every employee. This report seeks to simplify understanding of the Big Data and Analytics space; introduces the possibility that one of these 400 or so providers could enable companies to cover all of their most pressing data needs in a single, unified solution; discusses the class of providers from which we believe such a solution could emerge; and analyzes how one of them appears to be building just such a solution. Fri, 1 Dec 2017 13:00:44 +0000 Innovations in Application Security, Container Security, Artificial Intelligence, and IoT Security http://www.frost.com/prod/servlet/sublib/display-report.do?id=D983-00-18-00-00 This Network Security TOE provides a snapshot of the emerging security solutions in application security, container security, artificial intelligence, and IoT security. Innovations profiled in the TOE include an antivirus solution for small and medium businesses, a security solution for container traffic, an artificial intelligence-based authentication platform, cloud-based security for financial services, and embedding security in the Internet of Things. Network Security TechVision Opportunity Engine (TOE) s mission is to investigate new and emerging developments that aim to protect the network infrastructure and the resources operating in the network. NST offers strategic insights that would help identify new business opportunities and enhance technology portfolio decisions by assessing new developments and product launches in: anti-spam, anti-virus, phishing, identity management, disaster recovery, firewalls, virtual private networks, end-point security, content filtering, Web application security, authentication and access control, intrusion prevention and detection systems, encryption algorithms, cryptographic techniques, and pattern recognition systems for network security. Highlights of this service include technology roadmapping of network security technologies; IP portfolio analysis; information on funding and investment opportunities; evaluation of commercial opportunities from technology developments; technology assessment; analysis of technology accelerators and challenges and many more. TechVision Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile & wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Artificial intelligence, IoT security, authentication platform, cloud-based security Fri, 1 Dec 2017 00:00:00 +0000 India Unified Communications Applications and Services Market, CY 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P98A-01-00-00-00 In this rapidly changing business world, decision making and execution needs to be done at a fast pace. Enterprises cannot afford to delay on the process due to communication gap as businesses need to be connected round-the-clock, throughout the year. Hence, an arrangement needs to be made by companies that would empower them with the instant connect facility and cutting down on the turnaround time. To address such a specific yet important need of enterprises, Frost & Sullivan believes a right set of Unified Communications and Collaboration services within the IT infrastructure of enterprises would be helpful. The market research study titled Unified Communications Applications and Services CY 2016 analyzes the state of the Unified Communications market during CY 2016. The research team at Frost & Sullivan has followed a well-tested research methodology that is a mix of primary and secondary research with a deep dive into the internal knowledge repository. Before making sense of the collected data, each data point is being analyzed through a proprietary analytical tool and vetting is done against the local market trends while speaking with industry leaders, vendors and service providers. The market research starts with categorically defining the Unified Communications Applications and Services market the elements that are being included for a better scope clarification. The market/technology trends are being identified that have started to impact the growth of UC in India. Subsequently, Frost & Sullivan draws the impact of each driver and restraint in the market that is supposed to affect market growth in short, medium and long time. The consumers of the report corporate decision makers, strategy heads, product heads, executive management leaders, etc. would be able to get a fair idea of the UC market and may think to re-strategize, re-engineer or re-structure their offerings in the market. Frost & Sullivan believes the market growth for hosted/cloud based services would be faster than the on-premise model in the years to come.--BEGIN PROMO--

Key Issues Addressed

  • What is the state of the Unified Communications (UC) market in India for CY 2016?
  • What are the key Market Drivers and Restraints for UC in India and how are they expected to impact growth in the next 7 years?
  • What is the actual market revenue for UC in India by end of CY 2016?
  • Who are the key players for UC Applications and UC Services across each sub-segment? What are their current market shares?
  • Market revenue/share analysis by sub-segments, industry verticals and horizontals.
  • What are the Product & Solution launches from prominent companies in H2 CY 2016?
  • A quick view on the customer insights in India.
Fri, 1 Dec 2017 00:00:00 +0000
BeyondTrust: An Integrated Platform Approach to Privileged Access Management http://www.frost.com/prod/servlet/sublib/display-report.do?id=D532-00-D2-00-00 Phishing, hacking, account takeover, and many other threats await security professionals every moment of every day. Privileged Access Management (PAM) assists in mitigating these threats. Used in conjunction with other management and assessment tools, PAM presents an even stronger defense and a more multi-level approach to overall security. PAM is the ability to define, implement, monitor, manage and control the various layers of access privileges users have to systems and devices within an enterprise. This report focuses on one of the leading providers of privileged access management solutions, BeyondTrust; and how the company employs PAM to help secure an organization s data. Wed, 29 Nov 2017 11:41:44 +0000 African Artificial Intelligence (AI) Market, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD93-01-00-00-00 This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user scope includes a number of industries such as banking and financial services and insurance (BFSI), healthcare, manufacturing, mining, hospitality and media, amongst others. This study details the key components of an AI ecosystem and explains how AI converges with technologies such as analytics, Internet of Things (IoT), Augmented Reality (AR) and Virtual Reality (VR). It provides a snapshot of global AI trends in terms of key investments, strategy and competition, and also lists the acquisition-led strategies adopted by leading technology corporations including Google, Apple, Microsoft, Intel, Facebook, Salesforce and IBM. This study provides an analysis of the African AI market, including the competitive landscape and the extent of AI market development across key African countries, along with the impact potential and extent of market penetration of various AI technologies and the degree of AI adoption across key industry verticals. It also gives an overview of the future trajectory of AI technologies adoption in Africa. It also offers a snapshot of the AI-powered business applications in Africa; and the key consumers of AI solutions across leading industry verticals. Further, it identifies the key market drivers and restraints that are urging businesses to adopt AI and analyses the key market trends that are prompting businesses in Africa to adopt AI. Moreover, this study discusses the product portfolio and acquisition-driven strategy of emerging international AI leaders like Cisco and IBM in the AI context. It throws light on the start-up landscape in some key African countries, along with the solutions offered, technologies adopted and industries impacted. The study also explains some of the key AI solutions that are addressing regionally relevant issues in the content. It explores key growth opportunities that businesses will look to invest in and the strategic initiatives they will adopt to accelerate their AI journey. It also throws light on the key predictions for the South African AI market, in terms of consumption and technological advancements.--BEGIN PROMO--

Key Issues Addressed

  • What are the main components in an AI ecosystem? How does it converge with analytics, IoT, AR and VR?
  • What are the key global trends in terms of competition, strategy and investments?
  • What are the key market drivers and restraints for the development of the AI market in Africa?
  • How are emerging international leaders like IBM and Cisco advancing in the AI market?
  • Who are the innovative African start-ups disrupting the AI market and what do they do?
  • How is the African AI market growing in terms of market development, competition, impact potential and extent of adoption across industries?
  • What are the key trends shaping the African AI market?
  • What are the ethical dilemmas concerning AI in Africa?
  • How is AI addressing African regional issues and which are the companies developing these solutions?
  • What are the potential growth opportunities in Africa that businesses can capitalise on to improve performance and stay competitive?
Wed, 29 Nov 2017 00:00:00 +0000
Consumer Communication Services Tracker: Third Quarter 2017 (3Q17) http://www.frost.com/prod/servlet/sublib/display-report.do?id=D544-00-50-00-00 The Consumer Communication Services Tracker provides quarterly detailed information for the leading companies in the consumer communication services market for US and Canada. The aggregated data delivered by country, technology, and company includes subscriber, revenue, net add(loss), projection, and market share for the Broadband, Video, Voice, and Wireless markets in the US and Canada. Tue, 28 Nov 2017 13:33:44 +0000 Artificial Intelligence and Machine Learning: Transcending Data to Achieve Intelligence Technology http://www.frost.com/prod/servlet/sublib/display-report.do?id=9A37-00-37-00-00 Artificial intelligence (AI) especially machine learning technologies as applied to advanced analytics provides a way to transcend the limitations of human analysis, and evolve from a data-centric IT to an information-centric IT. AI provides the capabilities to deliver a true intelligence technology: one that, once trained, requires no human involvement in extracting meaning from large data sets. AI is the secret sauce for IT transformation. Yet, AI demands a very different IT architecture: one that depends, more than ever before, on solid data communications capabilities. Network operators have a new opportunity to enable AI in the enterprise by providing failsafe data communications that knit together the new IT architectures. However, this does come with some attending new responsibilities. This report provides a basic review of AI and machine learning, explores some of the current applications for such technology, and then provides guidance on areas of opportunity for network operators that wish to apply AI-enabled capabilities internally or that wish to offer AI-based services to their customers. It will be of interest to network operators and those who provide technology to them. Mon, 27 Nov 2017 15:36:43 +0000 Web Conferencing Services Market in India, CY 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P989-01-00-00-00 Over the last few years, it has been observed that the need for and awareness on unified communications and collaboration services among enterprises in India have increased significantly. Enterprises have been pushing internally to cut on travel costs, yet remain in constant touch with employees, customers, and other business partners. What was earlier considered and meant only for the highest ranked across companies has now become a part of the technology tool among mid-level to senior executives as well. Web conferencing services are among the most used conferencing modes and have the highest expected growth rate in the years to come. This research analyzes the state of the web conferencing services market in India during CY 2016. To cater to the needs of the research study, the team at Frost & Sullivan has followed a well-tested step-by-step research methodology, which is an ideal mix of primary and secondary research. Leaders in the market were contacted to understand their point of view, market revenue, growth rates, services portfolio, and partnership ecosystem. The study starts with defining the web conferencing services market, the various segments into which it can be classified, and the multiple modes of delivery (on-premise and hosted). Frost & Sullivan looks into the top trends in web conferencing along with market drivers and restraints affecting growth in CY 2016. The vertical analysis segment of the study deals with the adoption of web conferencing services across key industry verticals such as Banking, Financial services and Insurance (BFSI), Information Technology (IT)/IT-enabled Services (ITeS), manufacturing, and media. A small section of the study also deals with how web conferencing is deployed across large enterprises and small and medium businesses (SMBs). Finally, a competitor analysis has been drawn across important competitors in the market such as Adobe, Citrix, Intercall, Microsoft, Cisco, Saba, IBM, Arkadin, and Avaya to get a perspective of their market dominance. In a nutshell, the study is a short but precise depiction of the web conferencing services market in India for CY 2016. Key Questions this Study will Answer What is the actual market size of web conferencing services in India in CY 2016? What are the top trends in web conferencing? What is the vertical and horizontal split for web conferencing in India? How did the competitors (Adobe, Citrix, Intercall, Microsoft, Cisco, Saba, IBM, Arkadin, and Avaya) in web conferencing perform in CY 2016? How many licenses were sold and seats deployed in CY 2016 by competitors in web conferencing services? Fri, 24 Nov 2017 00:00:00 +0000 Innovations in Artificial Intelligence, Virtual Reality, 5G, and Big Data Analytics http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-17-00-00 This edition of ITCC TOE provides a snapshot of the emerging ICT led innovations in artificial intelligence, Big Data analytics, virtual reality, and 5G. These are used in a wide variety of applications across industry sectors including healthcare, telecom, and hospitality. Also, the innovative solution offerings in the TOE help companies in dealing with the challenges of personalized customer experience, enterprise search, increasing Big Data, and evolving networks across global industries. ITCC TechVision Opportunity Engine (TOE) s mission is to investigate emerging wireless communication and computing technology areas including 3G, 4G, Wi-Fi, Bluetooth, Big Data, cloud computing, augmented reality, virtual reality, artificial intelligence, virtualization and the Internet of Things and their new applications; unearth new products and service offerings; highlight trends in the wireless networking, data management and computing spaces; provide updates on technology funding; evaluate intellectual property; follow technology transfer and solution deployment/integration; track development of standards and software; and report on legislative and policy issues and many more. The Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile and wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Artificial intelligence, machine learning, augmented reality, on-demand analytics, Software-Defined Networking (SDN), network functions virtualization, multiple input multiple output (MIMO) technology, carrier aggregation technology, 5G Fri, 24 Nov 2017 00:00:00 +0000 Artificial Intelligence Potential to Disrupt and Transform Verticals http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD65-01-00-00-00 Artificial intelligence (AI) has long been discussed, but rarely in terms of real-world applications. The past few years have seen a resurgence of the term with applications across industries. In reality, it has existed in many forms and through many approaches over the years. The constant advancement of hardware and breakthrough Machine Learning (ML) algorithms has unleashed a new wave of exponential progress that is set to affect every industry. Investors and innovators face many pitfalls and opportunities. First-mover advantages in AI are strong, and access to data determines the strength of offerings. However, there are business and research dynamics that make the commercialization of algorithms alone challenging. True success in AI depends on access and timeliness of data, drawing insights and utility from the Internet of Things and Big Data paradigms. While all industries stand to benefit from this, the adoption is at different levels. This is primarily due to the ecosystem involvement, focus on innovation, and exiting trends in technology adoption. Given the diverse applications of AI, many large tech companies and vertical leaders are taking keen interest. The provider landscape has many start-ups with extremely innovative solutions and many of these have been a result of university research. The investors and incubators that help these companies grow are also a critical part of the ecosystem. This report will provide an overview of the major trends today and catalysts for future developments. It covers in detail the AI ecosystem, various services available as part of AI, application of AI in enterprises, industry participant initiatives, and the impact on various verticals. The focus is on short- and long-term opportunities for ecosystem building, investment, and research, using case study examples where available. The report also provides a snapshot of some of the key participants in the industry, whose innovations are being increasingly accepted in the real world scenario. The 5 key questions that this report will answer are: What is AI? What are the key AI applications in the enterprises? What are the drivers and restraints in AI adoption? What are the current trends in AI? How have some of the industries benefited from AI-enabled solutions? The study covers many providers and their involvement in AI to help readers understand the depth of efforts and initiatives that will lead to many revolutionary innovations in the future across a range of horizontal and vertical applications. The growth opportunities covered in the report also indicate the future course of the industry. Numerous AI applications are still under experimentation, but the potential that the technology has displayed to change the outcomes makes it a very critical part of corporate strategies going forward. Fri, 24 Nov 2017 00:00:00 +0000 Next Generation Tablet Market, Forecast to 2023 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1C0-01-00-00-00 Tablets are a mobile device category which support advanced computing capabilities on a larger (7"+) screen, but do not have traditional integrated voice functionality. 'Next Generation' tablets run advanced operating system software that provides a standardized platform for application development and 'connected' content consumption. While the overall tablet market has declined slightly in recent years, there are a number of growth opportunities in the market. Some of these opportunities include low-end, content focused designs, detachables and other hardware accessories, partnerships with content providers, and integrated software portals for content and social applications. Content continues to be a key driver in the tablet market. As connected consumers enjoy their favorite videos, TV shows, or movies, providers look for the best way to monetize on content consumption. Many wireless carriers, for example, are offering pre-defined content for free or at a discounted price as part of a tablet service bundle. Mobile video remains a constant driver for tablets due to the larger screen sizes. Compared to smartphone, connected consumers prefer a larger screen for video. Global wireless carriers continue to add content provider applications to "allowed" lists which enable customers to stream video and audio content without being charged for the data usage. Tablets, ultrabooks, and laptops continue to evolve and canibalize the market. As a result, tablet manufacturers need to adjust their designs to create more powerful devices that can handle the complex tasks of laptops, while maintaining the convenience of a tablet. 2-in-1 ultra-mobile computers with tablet-like size and funtionality, but computer-like processing power and capabilities, are gaining traction in the high-end tablet market. Moreover, the recent success of Microsoft's Surface Pro and Surface Book as well as Apple's MacBook Air products have created a third purchasing choice for consumers which has reduced the demand for traditional high-end tablets. Detachables are rapidly becoming a standard for tablets, and over the next three years Frost & Sullivan expects that over 80 percent of all tablets will be designed to work as detachables, with custom keyboards either being sold with the tablet, or as an add-on and sold separate. Key hardware opportnities also arise from the need for more advanced specifications - processors, cameras, memory, storage capacity, etc. As these areas are addressed, Frost & Sullivan believes more tablets will be purchased to replace the more cumbersome and less mobile laptops. This study examines the evolving global tablet market and breaks out shipments by manufacturer and operating system in each region. Furthermore, it assesses the drivers, restraints, and with key growth opportunities within the market. Wed, 22 Nov 2017 12:12:43 +0000 Protecting the Web API: Why an Overlooked Threat Vector is Gaining Visibility http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-42-00-00 Threat actors are continually attempting new and creative methods to subvert defenses and acquire valuable data, gain unauthorized access, or inflict damage. As a result, the cyber security industry is stuck in a reactive cycle. Threat actors develop an exploit; security vendors establish solutions and push these to market; threat actors modify their tactics; security vendors react again to address the latest threat, and so on. This paper explains how security vendors are attempting to change, with a close look at the application programming interface (API) as an example. The API has proven to be a sorely overlooked access point with notable risks. Overall, this threat vector has remained in low profile to date, but security vendors are working now to mitigate this risk before attackers can do widespread damage. In addition to highlighting the emerging risk profile of APIs, this paper also offers best practice recommendations to help avert future security problems tied to the exploitation of vulnerable APIs. Fri, 17 Nov 2017 14:37:44 +0000 Janrain: Laying a Secure Foundation for Identity Management and Customer Engagement http://www.frost.com/prod/servlet/sublib/display-report.do?id=D532-00-D1-00-00 Whether consumers decided they wanted more personalized services, or online retailers and content companies convinced them that they did, the digital economy is now at a place where personalization is the assumed goal. To get there, enterprises need to know much more about their customers. In turn, customers and potential customers (end users) must be clear about what they want. A management entity must clearly state the rules for engaging in a manner that gives both parties what they want, and then enforce those rules. Companies bringing Customer Identity and Access Management (CIAM) solutions to market are staking their claim to be this entity. This Stratecast report focuses on Janrain s approach to providing solutions for identity and access management. Janrain manages these end-user/customer identities across multiple domains. Wed, 15 Nov 2017 16:25:43 +0000 North American Conferencing Services Market, Forecast to 2023 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1CA-01-00-00-00 The North American conferencing and collaboration services market earned revenues of $5.0 billion in 2016, growing at 4.9% from 2015. Audio conferencing accounted for 48% of the market, cloud-based Web and video conferencing 44.3%, and managed video conferencing services 7.7%, by revenue share. These proportions are expected to significantly change by 2023, with cloud-based Web and video conferencing services representing 67% of the total conferencing services revenue. Revenues from audio conferencing services continued to decline, earning $2.4 billion in 2016, which represented a 3.9% drop. Increased VoIP usage, the move toward all-in-one communications and collaboration solutions, PSTN bypass, and the general maturity of audio conferencing services are expected to continue to negatively impact the revenue opportunity for audio conferencing services. The market is expected to incur a negative 5% compound annual growth rate (CAGR) within the forecast period. Revenues from cloud-based Web and video conferencing services continued to grow by 15.8% and reached $2.2 billion in 2016. Cloud-based Web and video conferencing technologies have come a long way within the last five to seven years to capture user interest. They've become affordable to acquire/access, simple to provision/use, easy to integrate, and attractive to engage in. Aside from the now very clear value proposition of visual meetings, growing user comfort with video collaboration and increased access to higher-quality Internet connections, improving the overall end-user experience is driving increased cloud based Web and video conferencing demand. While more end users than ever are engaged in visual collaboration, growth rates of cloud-based Web and video conferencing services are expected to decelerate gradually over the forecast period. This drop-off will result from the rising popularity of all-in-one cloud communications and collaboration services that include conferencing as a checkbox feature. The traditional dividing lines among business telephony, messaging, collaboration, and conferencing are becoming blurred and new offers from UCaaS and team collaboration workspace providers are expected to gradually take away share from stand-alone multimedia conferencing. Revenues from managed video conferencing services grew by 7.5% from 2015 to reach $387.5 million in 2016. In spite of the move toward cloud communications and collaboration services, managed video conferencing services are still expected to incur revenue CAGR of 4.5% during the forecast period. Key trends such as outfitting open meeting spaces and huddle rooms with proper video conferencing systems; offering remote monitoring and management of the entire meeting solutions ecosystem (beyond the conferencing infrastructure); and managing a new ecosystem of video endpoints, such as advanced collaboration "boards" (e.g., Microsoft Surface Hub, Cisco Spark Board, and Google Jamboard) are likely to act as important drivers for future demand of managed video conferencing services. Competition in the business meetings realm has been skyrocketing. The North American communications and collaboration market, of which conferencing services are part, is experiencing increased competition from a variety of players. These range from technology companies (e.g., Amazon, Google, and Microsoft) that include communications and collaboration features in their software suites, to call control and UCC providers that target the market from a telephony angle, and to new team collaboration providers (e.g., Atlassian and Slack) that are entering the space from a messaging perspective. Through extensive primary and secondary research, this analysis provides enterprise communications and collaboration providers and with an in-depth perspective on the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide industry participants with valuable insights to accelerate their growth and expand their penetration opportunities within the North American conferencing and collaboration services. Wed, 15 Nov 2017 13:02:43 +0000 Private LTE for the Smart Grid http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297995452 The time is right for the energy sector to build end-to-end intelligence into the electricity distribution network Wed, 15 Nov 2017 00:00:00 +0000 Reinventing the Private Cloud: Joyent Triton Private Region Brings New Flexibility, Control to Private Cloud Environments http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-41-00-00 This SPIE assesses the recent trends in private cloud, including customer buying habits and the expected growth of private cloud over the next two years. The report also reviews Joyent s latest offering, Triton Private Region and evaluates it on its market advantages and customer benefits. Fri, 10 Nov 2017 14:53:44 +0000 Pay TV Services in India, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P99A-01-00-00-00 The Pay TV services market in India is undergoing an overhaul with landmark mandates like digitsation, GST and demonetisation having manifold implications on the services. The herculean task of migrating the leagcy TV viewers in the country to digital and pay TV subscribers will define the future of the television industry. A social revolution in terms of content consumed, willingness to pay for quality content, rising trend of OTT video viewing and demand for unconventional entertainment is shaping the mindset and outlook of the masses in India. The industry is poised to grow emphatically with proliferation of FTA channels, multi-channel distribution platforms and data analytics monitoring consumer choices and preferences. Pay TV in India is characterized by rise in FTA channels, HD content, digitized households, and changing viewership patterns. TV penetration is 65% currently with 190 million households having at least one TV set. India has about 172 million pay TV subscribers. While digitization has enabled more transparency in the ecosystem, ARPUs in the cable TV services market have not increased significantly. However, cable ARPU is expected to increase over the next 12 months with more digital subscribers by regional MSOs and increased adoption of HD packages. The market participants are confused on the type of value added services that can help them in growing their revenue. The study encompasses the Pay TV services market with an overview of the DTH market, cable TV value chain, IPTV attempts and evolving developments in the industry. It analyses the growth opportunity of total Pay TV subscribers and segmented growth within DTH and cable services in the light of the digitisation mandate. The regulatory framework governing the tariff on carriage fees and channel pricing and packaging structure for operators and its implications on the industry is studied in the report. Content production, distribution and consumption across genres, languages, regions, socio-economic backgrounds further give insight into the viewership patterns in India. Frost & Sullivan forecasts the market with optimistic and conservative scenarios to quantify the market size between 2017 and 2021 and indicate the most lucrative growth opportunities evolving in this period. Geographic scope- India Stakeholder scope - MSO, Cable operators, LCO, DTH operators Key Questions this Study will Answer What is the growth opportunity for Pay TV services in India? Who are the leading MSOs and DTH operators in the market? What is the revenue and subscription growth opportunity for cable and DTH services respectively? What are the major drivers and restraints for the market? How will the digitization mandate, proposed Goods Services Tax (GST) rules, and pay TV tariff order change the market scenario? What are the Average Revenue Per User (ARPU) levels in India? Thu, 9 Nov 2017 00:00:00 +0000 Australia Data Center Services Market, Forecast to 2023 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P9CA-01-00-00-00 Hyperscale public cloud service providers have been key in driving demand for data center services in Australia, particularly in the cities of Sydney and Melbourne. Many global public cloud providers (such as Amazon Web Services, Microsoft, Google) have significantly increased their uptake of wholesale data center capacities in recent years. Additionally, escalating costs in the Sydney CBD region, especially with regard to average costs of prime land, have resulted in Australia s cloud providers and multi-national corporations (MNCs) looking to base their local operations in other cities within Australia. Perth is emerging as an attractive city in terms of international connectivity to global markets, especially given the ongoing construction of the APX-West subsea cable linking Perth to Singapore. APX-West is due for completion in 2018. Separately there is an ongoing adoption of modular data centers by industries such as education (research facilities), construction and mining, where data processing is required to be close to the edge to end-users in remote areas. Vendors are also jumping on the bandwagon to offer modular data centers. At the same time, data center modernization has emerged as a leading priority for many enterprises in Australia. Data Center Management-as-a-Service (DCM-as-a-Service) is likely to become commonplace, where monitored data into an enterprise s data center operations are sent to a service provider s cloud, and offered on an on-demand basis. How can data center operators in Australia capitalize on the opportunities above, to increase their revenue streams? At the same time, what are some other key growth opportunities that data center service providers can create to support end-users in their data center modernization roadmaps, amid the increasingly competitive market participant landscape in Australia? Some key questions this study will answer: What is the addressable market opportunity for the Australia Data Center services market? What is the expected growth rate and key drivers of growth for specific services areas? What are the significant developments in the Data Center space in Australia? What are the driving and restraining factors that will shape the future of the Data Center services market in Australia? What are the key customer adoption trends in the Data Center market in Australia? What drives sales in specific market segments? What is the current competitive landscape in Australia? Which are the key players in the market and what are their market strategies? How is the competitive landscape expected to evolve in the future? Where are the growth opportunities and what are some actionable recommendations that service providers and vendors can do to capitalize on these opportunities? Thu, 9 Nov 2017 00:00:00 +0000 More than a Fancy Headset: Augmented Reality in the Background http://www.frost.com/prod/servlet/sublib/display-report.do?id=9941-00-2B-00-00 When Stratecast began its Augmented Reality (AR) coverage, the general consensus was that AR would be mostly relegated to the gaming community, with few practical real world applications. Stratecast has been consistently bullish on the utility of and the eventual dominance of AR in both the consumer community as well as in business. This year s report on the state of the market illustrates that Stratecast predictions are beginning to become reality. 2017 marks a turning point where the virtues of AR will increasingly be perceived by consumers and business. This report examines developments in the AR market, and explores some opportunities for operators and technology vendors in this expanding market. Wed, 8 Nov 2017 16:37:44 +0000 Brazil s Total Telecommunications Services Market and the Impact of Mega Trends Outlook, Forecast to 2022 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K19D-01-00-00-00 This Frost & Sullivan research service entitled Analysis of the Brazil s Total Telecommunications Services Market and the Impact of Mega Trends Outlook provides market sizing and forecasts by segment and technology, both in terms of lines and revenue, as well as market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony (habilitation, monthly fee, local traffic, national and international long-distance traffic, advanced voice, interconnection and other services), data communications (dedicated IP, VPN IP MPLS, private lines, circuits, VSAT, international data, Metro-Ethernet, WAN, and LAN management), fixed broadband (ADSL, cable modem, FTTH, and wireless), pay TV (DTH, cable TV, IPTV, and MMDS) and mobile services (habilitation, local traffic, long-distance traffic, interconnection, Internet access, SMS, VAS, M2M others). Market trends that are examined include regulations, macroeconomic trends, technological developments, partnerships, acquisitions, and general trends in the country. The study explores growth opportunities that will be created by telecommunications service providers and identifies potential business models. It evaluates telecommunications service providers future focus on infrastructure, technologies, services, and business models, and includes a 2016 market share analysis. Analysis for 2016 to 2022 includes measurements for type of service/technology breakdown; 2016 2022 growth rates are provided. Insights about segments (residential, SMB and large business) and regions are also discussed in detail. Strategies, a competitive landscape, growth analysis, and future focus are discussed for telecommunications providers (for example, Telefonica VIVO, Am rica M vil, and Oi) pertaining to 2016. The base year for the study is 2016, with 2017-2022 as forecast period. Key questions this study will answer: What are the trends in the market regarding technology, competition, consumer demands, and the economy? Is the market growing, how long will it continue to grow, and at what rate? Which telecommunications services present the highest growth opportunities from 2016 to 2022? What are the main industry restraints that operators will face until 2022? How are the residential, SMB, and corporate segments performing? How are revenue divided among regions of Anatel? Tue, 7 Nov 2017 12:42:44 +0000 Global CSP Monetization 2017 Edition Part 5: Wholesale Revenue Management (Interconnect & Settlement and Partner Management) Market Forecast and Market Share Analysis http://www.frost.com/prod/servlet/sublib/display-report.do?id=D532-00-D0-00-00 The Stratecast Operations, Orchestration, Data Analytics & Monetization (ODAM) analyst team has completed its annual assessment of the communications service provider (CSP) monetization. This market is defined by Stratecast to include the key business management functions of: billing mediation, rating & charging, other core billing, and policy management; along with the wholesale revenue management functions of interconnect & settlement and partner management. A detailed definition of each of these functions is contained in a later section of this report. This study involves over 100 global suppliers, and results in a multi-part market sizing and forecast focused on the end-to-end monetization market. This Report Global CSP Monetization 2017 Edition Part 5: Wholesale Revenue Management (Interconnect & Settlement and Partner Management) Market Forecast and Market Share Analysis assesses the wholesale revenue management functions, which include the interconnect & settlement and partner management sectors, both individually and in combination. The report establishes a five-year market forecast for these two markets, and a market share analysis of the more than 65 suppliers that operate within them. Key insights include: Wholesale Revenue Management Market CAGR Market Share of Top Six Suppliers 2017 Requirements Insights Tue, 7 Nov 2017 12:29:43 +0000 Cloudification and Digital Transformation: Peas in a Pod - It s a Pathway Systems, Processes, and Business Culture Change http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-40-00-00 Can a network operator be a provider of digital services and engage customers digitally the way many enterprises now run their business? The answer is a surprising and emphatic yes, if the right system updates and business process changes are made. This report explains why digital transformation is about the operations, business management, and monetization processes tied to CSP network transformation. We provide insight into how deployed systems and current IT development processes are causing CSPs to lose ground in the race to provide their customers with a highly engaged experience. The report also provides a view into how CSG International, with its Ascendon monetization and service management solution, is making a difference with its customers as they transform into digital services providers (DSPs). Fri, 3 Nov 2017 11:42:43 +0000 CenturyLink to Acquire Level 3 http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=298001252 On October 31, 2016, CenturyLink announced its decision to acquire Level 3 Communications. The deal, assuming it clears regulatory approval by the FCC and SEC, will be valued at $34 billion in cash and stock. Fri, 3 Nov 2017 00:00:00 +0000 Innovations in End Point Security, E-mail Security, Artificial Intelligence, and Machine Learning http://www.frost.com/prod/servlet/sublib/display-report.do?id=D983-00-17-00-00 This Network Security TOE provides a snapshot of the emerging security solutions based on machine learning, artificial intelligence, and other new technologies that help companies mitigate threats and defend against todays modern attacks. The innovative security offerings in the TOE help companies in dealing with the challenge of unauthorized network access and e-mail threats, and provide intelligent data feeds on global threat landscape. Network Security TechVision Opportunity Engine (TOE) s mission is to investigate new and emerging developments that aim to protect the network infrastructure and the resources operating in the network. NST offers strategic insights that would help identify new business opportunities and enhance technology portfolio decisions by assessing new developments and product launches in: anti-spam, anti-virus, phishing, identity management, disaster recovery, firewalls, virtual private networks, end-point security, content filtering, Web application security, authentication and access control, intrusion prevention and detection systems, encryption algorithms, cryptographic techniques, and pattern recognition systems for network security. Highlights of this service include technology roadmapping of network security technologies; IP portfolio analysis; information on funding and investment opportunities; evaluation of commercial opportunities from technology developments; technology assessment; analysis of technology accelerators and challenges and many more. TechVision Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile & wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Artificial intelligence, cognitive signature, real-time intelligence, transaction risk assessment, fraud domains, trap decoy technology, multi-vector threat detection, machine learning algorithms, fraud scoring Fri, 3 Nov 2017 00:00:00 +0000 An End User Perspective on Navigating Digital Transformation in Asia Pacific, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P9DE-01-00-00-00 The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Asia Pacific, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. Frost & Sullivan aims to: Understand the IT-related challenges organizations face today Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce Assess the current and future use of business communications technologies Evaluate factors that drive investments in communications technologies Gauge IT and communications trends Appraise available IT budgets The top challenges for IT departments in the Asia Pacific region include being concerned about aligning IT with business strategies and/or not having a clear IT strategy and managing security (both with 32% of respondents). The number three challenge in APAC is developing a cloud strategy; this is a challenge that did not make the top three in any of the other regions. Two of the top three IT investment drivers are unique to APAC - improving customer experience and boosting creativity and innovation. Most regions consider cost cutting measures to be more important drivers. However, improving digital presence is not as important in APAC as in other regions. Big data and analytics is the leading technology to have the greatest impact on revenue growth as well as cost reduction efforts. Once again, APAC is a unique region, with respondents selecting customer related activities as the top two benefits of IoT implementation collecting customer usage data and boosting customer/service and marketing. This is in line with the top two IT investment drivers. Most other regions are using IoT to improve operations and automation. The top two IT solutions in use today are cyber security and data centers. APAC is the only region where the eCommerce/mCommerce make into the top three solutions used. The optimism around being an early adopter and the high growth in IT investments bodes well for IT solutions providers. Companies that are able to effectively help end user industries to implement a digital transformation strategy will be the winners. Mon, 30 Oct 2017 00:00:00 +0000 An End User Perspective on Navigating Digital Transformation in Manufacturing, Global, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K240-01-00-00-00 The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Manufacturing, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. Frost & Sullivan aims to: Understand the IT-related challenges organizations face today Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce Assess the current and future use of business communications technologies Evaluate factors that drive investments in communications technologies Gauge IT and communications trends Appraise available IT budgets Mon, 30 Oct 2017 00:00:00 +0000 Developments in Cloud Security: Taking on a Full Court Press http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-3F-00-00 Cloud security has been a widely noted concern among IT security professionals. This concern, we contend, is shifting upward in the shared security responsibility model. CSPs are well aware of this dynamic and the potential restraint it can have on demand for their services. They are taking action to assist their customers in securing their cloud resources. One such example is AWS stream of new security services and features, and its expanding ecosystem of AWS-compatible third-party security tools and certified partners to assist AWS customers in managing their security risks in AWS. While beneficial for AWS customers, not all cloud-using organizations are only in AWS. Rather, many cloud adopters host resources in multiple cloud environments and in their private data centers a hybrid IT model. They need security assistance that spans all of their resources and across all environments. In this insight, Stratecast provides brief overviews of cloud security tools offered by Microsoft and RedLock that take a more holistic, hybrid IT approach. To begin, we provide our perspective on why securing resources in the cloud is challenging, and our projection on what will constitute standard attributes of future cloud security solutions. Fri, 27 Oct 2017 16:38:44 +0100 Innovations in Connected Car Security http://www.frost.com/prod/servlet/sublib/display-report.do?id=D835-00-24-00-00 This edition of the Future Tech TOE highlights the latest advancements in connected car security technology arena that are empowering innovators to secure autonomous vehicles from advanced threats in the connected ecosystem. The TOE provides an overview of the key challenges, industry initiatives, and key innovations related to over the air firmware updates (OTA) and electronic control unit (ECU) security. It focuses on global R&D trends in the connected car security technology space. The TOE also offers analysis of patenting trends for the technology, along with key funding initiatives with respect to connected car security globally. The Future Tech TechVision Opportunity Engine (TOE) captures emerging innovations in research and development, or profile existing technologies which have seen a resurgence in terms of new markets and applications. It usually provides a technology overview, drivers, challenges, research and development, analyst insights and key patent information. In some cases, technology convergence scenarios and future growth opportunities are outlined. It covers innovations and technologies in a variety of industry spaces including manufacturing, sensors, electronics, information and communications technologies, networks, lighting technologies, healthcare, medical devices, materials and coatings, and developments in the energy sector that contribute toward a sustainable and greener world. TechVision Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile & wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Connected car security, over the air (OTA) updates, in-vehicle intrusion detection, electronic control unit, end point security, connected components, threat detection, DDoS, telemetry data, in-vehicle communication network Fri, 27 Oct 2017 00:00:00 +0100 Global Managed Security Services Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD21-01-00-00-00 Frost & Sullivan s research, Global Managed Security Services Market, Forecast to 2021, analyses current market dynamics, external challenges, drivers, restraints, forecasts, and trends. Market share and competitive analysis of key participants are provided. This research service provides a consolidated, top-level view of Frost & Sullivan s regional research into the global Managed Security Services (MSS) market. It draws on previous detailed research by Frost & Sullivan s security experts across Asia-Pacific, Europe, the Middle East and Africa (EMEA), Latin America, and North America. For more in-depth analysis on each of these regions, please see the following region-specific studies: 2016 Managed Security Services in North America (K12F-74) EMEA Managed Security Services Market (MA60-74) Asia-Pacific Managed Security Services Market, Forecast to 2020 (P811-74) Managed Security Services Market in Latin America, Forecast to 2021 (K167-72) The global MSS market grew 17.0% in 2016, after a 16.8% year-on-year increase in 2015. The trend for number of suppliers has remained on an upward path, while the combined market share of the top 3 participants has fallen. Mergers and acquisition activity continued in 2016, with several similar-sized companies pooling their expertise to compete with improved geographic scope, scale, and product breadth. At least 2 leading telecoms service providers (Vodafone and Deutsche Telekom) relaunched their security services in 2016, and every other security vendor is also offering services to counter an expected decline in the growth momentum for security hardware. All these supply-side activities are reflective of a buoyant market; however, the key to longevity and success is an MSS provider agile that is astute enough to stay ahead of the competition by demonstrating the following characteristics: Positioned to capture the next wave of higher value MSS: According to Frost & Sullivan s research, the 2 growth MSS segments in the next 5 years are threat intelligence and research and detection services. Strong ability to retain security talent: Retaining security experts through not only competitive remuneration, but also with the nature of jobs by providing interesting, varied, and collaborative work. Grow the mid-sized market segment with the right pricing strategy: According to Frost & Sullivan s research, the mid-sized market segment is relatively underdeveloped; largely ignored by many tier I MSS providers and underserved by the niche, pure-play vendors. A customer-centric approach: Retaining existing customers and attracting new ones by delivering solutions that meet customer demands. Technology-led approach to service delivery: Unburden tedious tasks from security staff through automation and a collaborative solution approach. Thu, 26 Oct 2017 00:00:00 +0100 Analysis of the Software-Defined WAN Market, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=A314-00-94-00-00 The SD-WAN market has emerged out of the early adopter stage and entered the growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud connectivity, and application-aware routing. Below is a summary of key research findings of this report: Business Benefits of SD-WAN Market Trends Driving SD-WAN Adoption Market Forecasts Business Benefits of SD-WAN Market Trends Driving SD-WAN Adoption Market Forecasts SD-WAN Market: - Total Revenue Forecast, Global, 2017-2022 - Regional Breakdown, 2017 - Total Customer Sites Forecast, Global, 2017-2022 - Revenue Split by Managed vs. DIY, Global, 2017-2022 Managed SD-WAN Market: - Total Revenue Forecast, Global, 2017-2022 - Revenue Split by Overlay vs. Underlay, Global, 2017-2022 - Overlay Revenue Forecast, Global, 2017-2022 - Underlay Revenue Forecast, Global, 2017-2022 Competitive Analysis & Vendor Profiles Wed, 25 Oct 2017 00:00:00 +0100 Sub-Saharan Africa Mobile Money Remittances Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCA0-01-00-00-00 Sub-Saharan Africa (SSA) is witnessing a surge migration within the region and to other parts of the world such as North America and Europe. As a continent, Africa had a net migration population of over 11 million in 2015, predominantly economic migration. This has been instrumental in the growing volume of international remittances flowing into the region, as migrant workers transfer money to family members in their countries of origin. International money transfers were estimated to be $33 billion in 2016 and were expected to grow by 3.9% over the period 2016-2021, to reach $39.9 billion in 2021. Mainstream money transfer operators (MTOs) such as MoneyGram and Western Union dominate the market for international remittances across Africa. Due to their high service cost, consumers have also relied on informal channels, estimated to make up 75% of the total volume of remittances. The growing adoption of mobile money services has seen consumers increasingly turn to mobile money for their remittances, largely due to their relative convenience and affordability compared to the services of mainstream MTOs. It is estimated that 2.6% of the remittances in 2016 flowed through mobile money wallets, primarily in East African and West African markets, which have a greater uptake of mobile money services. By 2021, mobile money wallets will account for 4.5% of the total value of international remittances. The study focuses on the current structure of tower ownership between mobile network operators (MNOs) and towercos and how this is expected to evolve over the long term. The report also provides an overview of the current and expected base of mobile towers in the region, highlighting potential opportunities in the market and competitive structure across selected countries. Mobile network operators (MNOs) will need to consider partnerships with clearing and settlement platform providers such as TerraPay in order to drive the use of mobile money-based remittances. MNOs with a large SSA footprint should consider creating remittance corridors in the region by enabling international transfers across the operations in which they have a presence as a way to enter the market. MTOs face the growing risk of being dis-intermediated by the MNOs mobile money wallets, and will need to consider either partnerships with Fintechs or leveraging technology in order to make their services more affordable. At a cost of 11.2% of the transaction value, banks continue to be the most expensive channel to send remittances. Processing remittances through mobile money wallets is by far the cheapest option available to consumers at just over a quarter of the cost charged by the banks. Wed, 25 Oct 2017 00:00:00 +0100 Analysis of the Global Cloud Access Security Broker Market (CASB), Forecast 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1ED-01-00-00-00 The Frost & Sullivan report analyzes the global market for Cloud Access Security Broker (CASB).The CASB market has seen high growth in the last few years as organizations are quickly addressing their needs driven by users turning to cloud apps at an increasing rate. Users in organizations want to get their jobs done quickly, easily and with more flexibility than traditional computing tools allow. They are turning to cloud apps in such services as SaaS, IaaS and PaaS. In addition to well known apps sanctioned by IT (Office 365, Google G Suites, Box, Dropbox, AWS, Azure, etc.) there are a great many unsanctioned apps being used. Data moving to the cloud puts it at risk for malware. Increasing user mobility and BYOD results in data taken outside of an organization s security perimeter, exposing their business to risk. Coud services pose security challenges putting pressure on security teams, thus fueling the growth of CASB. The basic pillars or features of CASB are Visibility, Access Control, Threat Protection, Data Security, and Compliance. Two camps are emerging: pure play CASBs and large security vendors adding CASB to a broad cloud security solution. Several startups are emerging and there has been intense M&A activity in recent years. Cloud apps are a new opportunity for hackers to gain access to an organization's data and its network. CASB has developed quickly from just being used for shadow IT. It is an important tool to monitor cloud usage and also implement security. CASB is a small but fast growing market in a state of flux. Tue, 24 Oct 2017 00:00:00 +0100 Botmania Part 1 AI in Customer Care is a Matter of Infusing, not Confusing http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297969271 Virtual Assistant technology has been a focus of market analysts for decades. Back in 1998, a paper published by this author, Personal Telephony-the Virtual Assistant Market, was already focusing on companies using speech recognition to create applications which allowed consumers to access information and entertainment. Mon, 23 Oct 2017 00:00:00 +0100 Designing the Workplace of the Future: Utilizing Soundscaping Technology to Enable Virtual Work Environments http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-3E-00-00 Attempts to build giant collaborative spaces, to encourage interaction among employees, have the effect of interrupting the flow of cognition essential to creative thought. And, while collaboration is optimized, collaborative efforts often can t compensate for the interruptions that destroy attention. Modern working arrangements are sacrificing innovation to the demands of real estate utilization and lower utilities costs. So what is to be done? One solution is to build virtual private spaces in amongst the open spaces of modern offices. This is done by isolating people from noise and confusion using technology. This paper explores the options available to companies that want to maximize office utilization and innovation while ensuring that employees are enabled to work effectively. One approach, soundscaping, which Plantronics is pioneering, is examined in detail. Fri, 20 Oct 2017 12:27:44 +0100 An End User Perspective on Navigating Digital Transformation, Global, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1E1-01-00-00-00 This in-depth study of 1,934 IT decision makers was designed to measure the current use and future decision making behavior toward information technology (IT) around the globe and across verticals. More than half of the respondents were C-Level executives. IT solutions covered include Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. The study was designed to help organizations: Understand the IT-related challenges organizations face today Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce Assess the current and future use of business communications technologies Evaluate factors that drive investments in communications technologies Gauge IT and communications trends Appraise available IT budgets Measure perceptions by CEO versus CIO Discover opportunities in different regions, verticals, and business size You will find breakouts of data by vertical industries including healthcare, manufacturing, education, government, travel and transportation, retail, finance and banking, energy and utilities, agriculture/mining, and wholesale, distribution and logistics. Key Takeways: Learn what IT solutions are at risk of replacement and why. Discover how the benefits of being an early adopter Benchmark investment plans with other technologies/verticals. Regions we covered include North America, Asia Pacific, Europe, and Latin America. Some of our key findings: The top challenge for IT departments continues to be dealing with security concerns (32% of respondents). The European region rated improving digital presence higher than other regions. Skills shortage is a bigger issue in Asia Pacific (APAC) and North America (NA) than in other regions. The top 3 security concerns are the same as last year s survey cyber-crime & espionage, malware and cloud services. About one-third of respondents found reducing operational costs, improving customer experience and improving digital presence as top drivers for IT investment over the next two years. Banking, insurance and finance (finance) and retail industries are the bigger investors in technologies that improve customer experience. Retailers are also investing in improving sales and marketing effectiveness. Government is spending money on improving collaboration. Overall, respondents found that cyber security, big data and analytics, and data centers were the most impactful for revenue growth and cost reduction efforts.--BEGIN PROMO--

The overall research objective of this in-depth study was to measure the current use and future decision making behavior toward information technology (IT) around the globe and across verticals. More than half of the respondents were C-Level executives. The rest were either an IT decision maker or an influencer. IT solutions covered include Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management,  Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. 

The study was designed to help organizations:
- Understand the IT-related challenges organizations face today
- Monitor the status of digital transformation including newer solutions such as Artificial Intelligence  (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
- Assess the current and future use of business communications technologies
- Evaluate factors that drive investments in communications technologies
Gauge IT and communications trends
- Appraise available IT budgets
- Measure perceptions by CEO versus CIO
- Discover opportunities in different regions, verticals, and business size

You will find breakouts of data by vertical industries including healthcare, manufacturing, education, government, travel and transportation, retail, finance and banking, energy and utilities, agriculture/mining, and wholesale, distribution and logistics.

Key Takeways:
- Learn what IT solutions are at risk of replacement and why. 
- Discover how the benefits of being an early adopter
- Benchmark against other technologies/verticals.

Regions we covered include North America, Asia Pacific, Europe, and Latin America.

This study is an invaluable resource of IT decision makers and IT and Communications suppliers.

Some of our key findings:

  • The top challenge for IT departments continues to be dealing with security concerns (32% of respondents), followed by aligning IT with business strategies and/or lack of clear IT strategy, and systems integration. Interestingly, 23% of respondents selected improving digital presence as a major challenge, one that we did not include in last year’s survey. The European region rated improving digital presence higher than other regions. Skills shortage is a bigger issue in Asia Pacific (APAC) and North America (NA) than in other regions. 
  • The top 3 security concerns are the same as last year’s survey—cyber-crime & espionage, malware and cloud services. APAC stands out from the other regions with its much higher concern around big data and IoT. Understandably, 59% of finance respondents rated cyber-crime & espionage as a top security concern.
  • About one-third of respondents found reducing operational costs, improving customer experience and improving digital presence as top drivers for IT investment over the next two years. 
  • Banking, insurance and finance (finance) and retail industries are the bigger investors in technologies that improve customer experience. Retailers are also investing in improving sales and marketing effectiveness. Government is spending money on improving collaboration more so than other industries. The Wholesale, distribution and logistics (wholesale) industries are interested in expanding to new markets and new regions. The energy and utilities (energy) industry is more interested than others in attracting and retaining its workforce.

  • Overall, respondents found that cyber security, big data and analytics, and data centers were the most impactful for revenue growth and cost reduction efforts. Customer experience management came in fourth for revenue growth and enterprise content and business processes management came in fourth place for cost reduction efforts.

  • Interesting highlights from plans for investments by specific verticals include high investments by retail in ecommerce/mcommerce, travel in customer experience management, and government in UCC, enterprise content and business processes management, and API Strategy (after security, of course).

  • Microsoft Skype for Business is disrupting the industry as it quickly gains traction and offers an alternative to traditional enterprise communications solutions.

  • •The greatest percent of budget increases will occur in the government, education and healthcare industries. 

Fri, 20 Oct 2017 00:00:00 +0100
Innovations in Retail Technology http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-16-00-00 This edition of ITCC TOE provides a snapshot of some of the key ICT-led innovations for the retail industry. It highlights a set of innovative retail technologies that are available today and their key capabilities in addressing existing industry challenges and providing a set of opportunities through new use cases and user experiences. The study highlights eight innovative solutions for enhancing customer engagement for the retailers and improving shopping experience for their customers. ITCC TechVision Opportunity Engine (TOE) s mission is to investigate emerging wireless communication and computing technology areas including 3G, 4G, Wi-Fi, Bluetooth, Big Data, cloud computing, augmented reality, virtual reality, artificial intelligence, virtualization and the Internet of Things and their new applications; unearth new products and service offerings; highlight trends in the wireless networking, data management and computing spaces; provide updates on technology funding; evaluate intellectual property; follow technology transfer and solution deployment/integration; track development of standards and software; and report on legislative and policy issues and many more. The Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile and wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Blockchain, retail tech, in-store analytics, machine learning, inventory management, retail discovery platform, retail intelligence, image recognition and floor sensors Fri, 20 Oct 2017 00:00:00 +0100 2017 Consumer Communication Services Bundle Tracker http://www.frost.com/prod/servlet/sublib/display-report.do?id=D544-00-4F-00-00 Stratecast s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers which offer home phone, broadband, video and wireless services in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast s 2017 consumer communication services survey. It s important to note that survey data can be broken down by multiple variables such as age, education level, location, or income. Stratecast encourages its readers to engage with analysts for any specific inquiries. Wed, 18 Oct 2017 00:00:00 +0100 Enabling the Transfer of Value through Blockchain and IoT http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297951310 Blockchain is a transparent, open distributed ledger system that can keep track of financial, data, and material transactions. Mon, 16 Oct 2017 00:00:00 +0100