Frost.com - IT Services and Applications Research http://www.frost.com/c/10371/home.do http://www.frost.com/c/10371/home.do - IT Services and Applications Research Frost & Sullivan Digital Transformation in the Indian Manufacturing Sector, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P970-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P970-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Manufacturers will increasingly use digital manufacturing tools to fully connect all aspects of the product lifecycle and leverage data to optimize and enhance equipment functionality and create high quality products on demand in a more sustainable manufacturing environment. Growing digitization, connectivity, cloud computing, dynamic customer preferences, Internet of Things (IoT), cybersecurity, and increasing automation are the key trends driving manufacturing sector to invest in IT. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Correlations between customer data, scheduling, and predictive maintenance of machinery are few new capabilities provided by Big Data analytics for the manufacturing sector. This enables the potential for identifying patterns in the ecosystem that will propose better operational efficiency followed by shorter manufacturing downtime and work process decision making. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Cloud-based manufacturing solutions have the capability to reduce infrastructure, maintenance, and lifecycle costs by as much 54%. However, only about 30% of the manufacturing companies leverage cloud technology. The Internet of Things (IoT) is a platform in which all objects that are identified through unique identifiers, communicate with one another to transfer data over a network without any human intervention in a business environment. Proactive measures are required for securing access, networks, data, applications, and the perimeter. This is the key to achieving the smarter workplaces of the future. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyzes the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Fri, 26 May 2017 00:00:00 +0100 Digital Transformation in the Indian Telecom Sector, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P973-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P973-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. In telecom, social media is used as the customer communication channel and engagement tool to understand their core issues, and in background, run data analytics to know consumer behaviors. About 90% of the telecom operators use social media for customer sentiments analysis, customer engagement, and loyalty programs. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give the customer a uniform Omni-channel experience. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Telecom ISPs have invested substantially in bandwidth infrastructure; currently concentrating on increasing the connectivity speed. Telcos also serve as sell through for cloud services, and play an important role in the digital transformation of other sectors. The network services are bundled with cloud and packaged together. Connection between various cloud DCs is free. Automating Business Support Systems (BSS) and Operating support systems (OSS) will be the foundation of the network of the future. This would help BSS and OSS to respond to automatically to service and resource events, reduce risk, and work faster. Automating these services creates 2 3 times of savings during the short term. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyzes the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Fri, 26 May 2017 00:00:00 +0100 Digital Transformation in the Indian Banking Sector, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P971-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P971-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. The 'Digital India' campaign has the potential to transform the Indian banking sector. Highlighting the progress of 'Digital India', more than 12,000 rural post office branches have been linked to payment banking. Historically, banks have used process management solutions to improve and streamline their customers experience rather than enhance their security. However, with the advent of mobile technologies, the end-users thrust on banks security have pushed banks to adopt technologies such as fingerprinting for customer safety and compliance. Social media had been used by banks predominantly to assess customer experience, market promotions, and improve branding. In the last 3 years, banks have used social media platforms such as Twitter and Facebook as mediums to transact. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give the customer a uniform Omni-channel experience. Security concerns of cloud computing has restricted the wide-scale adoption of cloud in the banking sector. However, with the transformation to smart banking, the dependence on cloud computing will exponentially increase for enhanced performance and flexibility. Predictive threat analytics has emerged as a new security intelligence innovation to identify advanced zero day attacks by helping identify the behavior anomalies within the smart banking networks. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Proactive measures are required for securing access, networks, data, applications, and the perimeter. This is the key to achieving the smarter workplaces of the future. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyses the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Fri, 26 May 2017 00:00:00 +0100 Digital Transformation in the Indian Retail, Education, Media & Entertainment Sectors, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P972-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P972-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Retail industry is the early adopter with respect to adopting digital technologies, whereas the education industry is primarily in the watch-and-learn phase or in initial stages of implementation of IoT and other technologies. Social media tools have been the most commonly embraced platforms for collaboration, customer interaction and internal marketing. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give a customer a uniform Omni-channel experience. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Proactive measures are required for securing access, networks, data, applications, and the perimeter. This is the key to achieving the smarter workplaces of the future. Security is the most important decision making factor when organizations select a cloud provider, followed by reliability. There is more confidence in the cloud today, which is indicated by the growing use of cloud services for customer-facing solutions such as customer experience management and digital marketing. Over the next few years, enterprise mobility will be the top solution to be moved the cloud. The Internet of Things (IoT) is a platform in which all objects that are identified through unique identifiers, communicate with one another to transfer data over a network without any human intervention in a business environment. IoT is taking off in Retail, Education, and TTL, with consumer products ranging from connected home services to wearable devices. About 35% have deployed next-gen solutions and over 30% of respondents said that they have customized services addressing customers, distributors, and suppliers. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyses the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Wed, 24 May 2017 00:00:00 +0100 Innovations in Blockchain, Deep Learning, Analytics, and Robotic Process Automation http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-11-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-11-00-00 This edition of ITCC TOE provides a snapshot of the emerging ICT led innovations in the field of blockchain, deep learning, artificial intelligence, analytics, and robotic process automation that are used in a variety of applications across industry sectors including healthcare, financial services, and across business processes for the international trade finance community and trade supply chain ecosystem. ITCC TechVision Opportunity Engine (TOE) s mission is to investigate emerging wireless communication and computing technology areas including 3G, 4G, Wi-Fi, Bluetooth, Big Data, cloud computing, augmented reality, virtual reality, artificial intelligence, virtualization and the Internet of Things and their new applications; unearth new products and service offerings; highlight trends in the wireless networking, data management and computing spaces; provide updates on technology funding; evaluate intellectual property; follow technology transfer and solution deployment/integration; track development of standards and software; and report on legislative and policy issues and many more. The Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile and wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Blockchain, deep learning, artificial intelligence, robotic process automation, analytics, cloud storage, collaborative commerce Fri, 19 May 2017 00:00:00 +0100 Digital Transformation in the Indian Healthcare Industry, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P96F-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P96F-01-00-00-00 From a digital standpoint, healthcare in India has evolved in the last decade across both patient care and hospitals. Indian hospitals have invested in digital technologies such as social media platforms to interact with patients and build relationships, as well as in cloud platforms to maintain and keep track of health records and insurance transactions. Hospitals are starting to use analytics more rigorously for clinical and non-clinical data. Automation solutions are still in the proof-of-concept stage and are predominantly used in operations and other support functions but not directly in medical functions. Tue, 9 May 2017 00:00:00 +0100 Brazilian Industrial Internet of Things Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K137-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K137-01-00-00-00 Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is from 2017 to 2021. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in manufacturing, transportation, smart cities, healthcare, and other verticals. Consumer IoT, including consumer wearables, phones, TVs, appliances, home monitoring, and home automation, are not included. Primary research included extensive interviews with CEOs, vice presidents, directors, and other executives. A bottom-up analysis of the verticals included in the study was based on information in the Frost & Sullivan knowledge base, a modeled analysis of the impacts of various drivers and restraints over the forecast period across Brazil, and modeled demand analysis. These data triangulation and market breakdown procedures were employed to complete the overall market engineering process and to arrive at the exact statistics for all segments. The Brazilian industrial IoT market ecosystem comprises vendors, integrators, and service providers offering IoT wireless or fixed two-way communication technologies. Companies include Ericsson, Cisco, Promon Logicalis, IBM, Telefonica, Oi, GE, and Dell. The study presents detailed business cases from each vertical, and market drivers and restraints through 2021. It provides insights regarding growth opportunities and emerging trends that will affect market participants over the forecast period. Key questions this study will answer: Is the market growing, how long will it continue to grow, and at what rate? Which are the key verticals in this market? Which will grow the fastest by 2021? How will the revenue shares of the hardware, software, services, and connectivity segments change? In what stage are organizations in Latin America in evaluating or deploying IoT solutions? What are Latin American organizations' top 3 concerns in regard to the IoT? What are the top 3 drivers for IoT investments? Fri, 28 Apr 2017 00:00:00 +0100 Top Information and Communication Technologies, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7BF-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7BF-01-00-00-00 The proliferation of digital technologies has remained substantial over the past two decades. With intelligence being seen as the next evolution post digitization, disruptive technology innovations in the ICT space are being developed around the world and have deeply permeated various applications and markets. The research service delves deeper into information and communication technologies from various technology and market attractiveness metrics such as innovation landscape, patent, funding, market potential, applications impact, regional adoption and disruptive potential. Technologies covered in this report include: Artificial Intelligence, Blockchain, 5G, Cyber Security, Mixed Reality, Natural Language Interaction, Small Data, Hyper-Converged Systems, XaaS (Everything-as-a-Service) and Robotics Process Automation. Fri, 28 Apr 2017 00:00:00 +0100 Latin America Outlook of the Information Technology Industry, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K160-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K160-01-00-00-00 The Latin American Information Technology (IT) industry is growing quickly. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of IT and increasing their technology budgets to support business operations. Technologies are being leveraged to support companies' digital transformation process. Big Data Analytics emerged as a technology that is being discussed inside and outside IT departments. Companies across several industry verticals have realized that they need to harness the power of data coming from a variety of sources to survive. Internet of Things (IoT) is also a trend that will increase the availability of data to be analyzed and will open opportunities for product and process enhancements and for the creation of new business models. Companies are also leveraging cloud computing to support their digital transformation because it enables fast processing and storage on a consumption basis with more attractive prices. Cloud computing can also act as an important element to support innovation, as companies can use cloud platforms for easier and faster development. Research, Methodology & Scope: Frost & Sullivan conducted detailed primary interviews with leading providers, analyzed their quarterly and annual reports, and utilized internal databases to perform a detailed revenue analysis of the analyzed markets. The resulting revenue market size reflects a sum total of our estimates for individual companies. In this research, Frost & Sullivan examines the Latin American IT market, composed of Big Data and Analytics, Infrastructure as a Service, Data Center Services, Managed Security Services, IoT, and Mobile Device Management (MDM). The six markets first mentioned have a regional coverage comprised of estimations for the combination of at least the six major economies in the region Argentina, Brazil, Chile, Colombia, Mexico, and Peru. The IoT analysis refers only to Brazil, while the MDM analysis covers Brazil and Mexico. The study period is from 2016 to 2017, with a base year of 2016. The study examines the current market size and growth forecasts as well as the market development stage. This research also provides insights regarding growth opportunities and emerging trends that will affect market participants over the forecast period. Key Questions this Study will Answer: What is the total size of the IT market in Latin America and how is it expected to grow from 2016 to 2017? What are the main IT trends in each of the analyzed markets? What are the main growth opportunities in each of the analyzed markets? Tue, 25 Apr 2017 00:00:00 +0100