- Unified Communications Research - Unified Communications Research Frost & Sullivan Latin American Conferencing Services Market, Forecast to 2023 The Conferencing Services Market in Latin America experienced solid growth in 2016, driven by fabulous performances of the hosted web and video services. While different regions and product segments are exhibiting diverse performances, the overall market defogged notably well in a challenging economic scenario. The advance of Internet protocol (IP)-based communications in the enterprise communications landscape in Latin America is unstoppable. While the audio conferencing services through the public switched telephone network (PSTN) are suffering from a slow momentum, the hosted web and video services segments are forecasted to enjoy a solid growth trajectory in the forthcoming years. The lines between hosted web and video conferencing services are blurring: while traditionally considered web conferencing applications - such as WebEx - have incorporated visual collaboration capabilities, as well as many video conferencing solutions have added collaboration and content sharing functions. As a matter of fact, most solutions from both segments are actually competing for the same user base, with few use cases requiring advanced video quality or collaboration capabilities, thus requiring a specific type of application. The Latin American conferencing services market is split among global CSPs (AT&T, BT, Level 3/CenturyLink, Orange Business Services, Verizon Enterprise Solutions), regional and national CSPs (Cable & Wireless, Entel, Oi, Telef nica/Vivo/Movistar, Telmex/Embratel/Claro), pure conferencing providers (WEST, Arkadin, Wittel, Colaboraci n Virtual) and traditional enterprise communications resellers and system integrators (Logicalis, Dimension Data, Convergia, C3ntro Telecom). This market is expected to be driven by factors such as: New generations of workers demand tools that enable fast, agile and collaborative work. The proven benefits of cloud communications flexibility, scalability, lower risks, agility are pushing an increasing number of organizations to move away from premises-based systems to a cloud and service-based model. Subscription-based models allow small and mid-size businesses (SMB) to adopt conferencing tools without incurring CAPEX. The growing adoption of remote work in the region will unleash greater demand for business communications solutions, such as conferencing services. Economic recovery in Brazil and Argentina is expected to boost new growth. The degree of complexity associated with the interoperability of legacy systems and advanced soft clients such as Skype for Business leads to the rising need for managed video conferencing services that can facilitate infrastructure deployment and management. This report provides a detailed assessment of the conferencing services market in Latin America, including audio conferencing, hosted web conferencing, hosted web conferencing and managed video conferencing services. The base year of this study is 2016 and forecasts reach 2023. Wed, 3 Jan 2018 12:02:06 +0000 India Unified Communications Applications and Services Market, CY 2016 In this rapidly changing business world, decision making and execution needs to be done at a fast pace. Enterprises cannot afford to delay on the process due to communication gap as businesses need to be connected round-the-clock, throughout the year. Hence, an arrangement needs to be made by companies that would empower them with the instant connect facility and cutting down on the turnaround time. To address such a specific yet important need of enterprises, Frost & Sullivan believes a right set of Unified Communications and Collaboration services within the IT infrastructure of enterprises would be helpful. The market research study titled Unified Communications Applications and Services CY 2016 analyzes the state of the Unified Communications market during CY 2016. The research team at Frost & Sullivan has followed a well-tested research methodology that is a mix of primary and secondary research with a deep dive into the internal knowledge repository. Before making sense of the collected data, each data point is being analyzed through a proprietary analytical tool and vetting is done against the local market trends while speaking with industry leaders, vendors and service providers. The market research starts with categorically defining the Unified Communications Applications and Services market the elements that are being included for a better scope clarification. The market/technology trends are being identified that have started to impact the growth of UC in India. Subsequently, Frost & Sullivan draws the impact of each driver and restraint in the market that is supposed to affect market growth in short, medium and long time. The consumers of the report corporate decision makers, strategy heads, product heads, executive management leaders, etc. would be able to get a fair idea of the UC market and may think to re-strategize, re-engineer or re-structure their offerings in the market. Frost & Sullivan believes the market growth for hosted/cloud based services would be faster than the on-premise model in the years to come.--BEGIN PROMO--

Key Issues Addressed

  • What is the state of the Unified Communications (UC) market in India for CY 2016?
  • What are the key Market Drivers and Restraints for UC in India and how are they expected to impact growth in the next 7 years?
  • What is the actual market revenue for UC in India by end of CY 2016?
  • Who are the key players for UC Applications and UC Services across each sub-segment? What are their current market shares?
  • Market revenue/share analysis by sub-segments, industry verticals and horizontals.
  • What are the Product & Solution launches from prominent companies in H2 CY 2016?
  • A quick view on the customer insights in India.
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Web Conferencing Services Market in India, CY 2016 Over the last few years, it has been observed that the need for and awareness on unified communications and collaboration services among enterprises in India have increased significantly. Enterprises have been pushing internally to cut on travel costs, yet remain in constant touch with employees, customers, and other business partners. What was earlier considered and meant only for the highest ranked across companies has now become a part of the technology tool among mid-level to senior executives as well. Web conferencing services are among the most used conferencing modes and have the highest expected growth rate in the years to come. This research analyzes the state of the web conferencing services market in India during CY 2016. To cater to the needs of the research study, the team at Frost & Sullivan has followed a well-tested step-by-step research methodology, which is an ideal mix of primary and secondary research. Leaders in the market were contacted to understand their point of view, market revenue, growth rates, services portfolio, and partnership ecosystem. The study starts with defining the web conferencing services market, the various segments into which it can be classified, and the multiple modes of delivery (on-premise and hosted). Frost & Sullivan looks into the top trends in web conferencing along with market drivers and restraints affecting growth in CY 2016. The vertical analysis segment of the study deals with the adoption of web conferencing services across key industry verticals such as Banking, Financial services and Insurance (BFSI), Information Technology (IT)/IT-enabled Services (ITeS), manufacturing, and media. A small section of the study also deals with how web conferencing is deployed across large enterprises and small and medium businesses (SMBs). Finally, a competitor analysis has been drawn across important competitors in the market such as Adobe, Citrix, Intercall, Microsoft, Cisco, Saba, IBM, Arkadin, and Avaya to get a perspective of their market dominance. In a nutshell, the study is a short but precise depiction of the web conferencing services market in India for CY 2016. Key Questions this Study will Answer What is the actual market size of web conferencing services in India in CY 2016? What are the top trends in web conferencing? What is the vertical and horizontal split for web conferencing in India? How did the competitors (Adobe, Citrix, Intercall, Microsoft, Cisco, Saba, IBM, Arkadin, and Avaya) in web conferencing perform in CY 2016? How many licenses were sold and seats deployed in CY 2016 by competitors in web conferencing services? Fri, 24 Nov 2017 00:00:00 +0000