Frost.com - Information and Communication Technologies Research http://www.frost.com/c/10107/home.do http://www.frost.com/c/10107/home.do - Information and Communication Technologies Research Frost & Sullivan Customer Engagement in North America, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K062-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K062-01-00-00-00 Frost & Sullivan defines Digital Transformation as the strategy and execution of harnessing digital assets and information across an organization, bringing all areas of the business into alignment with the needs of all stakeholders, including employees, customers, prospects, suppliers, distributors and partners. It is as much a mindset as it is a change in technology and its use. This is an age where customer loyalty increasingly is in question. Nowadays, consumers associate the brand with the experience forcing companies to innovate on how they engage, nurture, and retain customers. It requires a new way of thinking and the sometimes destruction of the status quo to create new models of engagement. This analysis presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer experience management. The study focuses on the growth insights which are the most relevant for 2017 in North America. Wed, 21 Jun 2017 00:00:00 +0100 Global Non-linear Editing Market, Forecast to 2023 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1A0-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1A0-01-00-00-00 The non-linear editing (NLE) market is maturing as video editing becomes a common skill in the digital world. The proliferation of video, declining NLE solution prices, new technologies such as 4K and virtual reality, and more cloud-based options stimulate chances for market growth. However, market forecast remains tied to the growing professionals segment and key vendors. This research service analyzes the NLE market with a focus on the broadcast, post-production, and professionals segments. It discusses key drivers and restraints and market risks and provides regional and segment revenue forecasts and assessments. The base year is 2016; the forecast period is from 2017 to 2023. Predictions about the market and recommendations for participants are also provided. Tue, 20 Jun 2017 00:00:00 +0100 Global IoT in Financial Services Market, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD10-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD10-01-00-00-00 The financial services industry has been remarkably disrupted by innovative technologies and new business models. While the pace of innovation is rapid in financial services, IoT is still at a nascent level in this complex and highly regulated industry. However, the industry now appears to be at a point of articulation as the stakeholders from the fintech and InsurTech ecosystem and the traditional organizations have set their sights on IoT as the next greatest growth opportunity. This study aims to put in perspective the existing trends for IoT in financial services globally. The analysis will include the current challenges for adopting IoT solutions, drivers for the adoption of IoT within financial services, the role of the stakeholders in the IoT ecosystem for catering to financial services organizations, and various areas within banking and insurance where IoT creates an impact. This report will also have relevant use cases in the form of examples to make sure that the reader understands the impact in a clear manner. The analysis will include discussions on current challenges, the impact of financial (banking, insurance) transactions on the IoT ecosystem, and key steps that are being taken by banks and insurance companies globally for implementing IoT. This report also covers the top drivers and restraints that determine the adoption of IoT solutions (based on an IoT survey). The report has a pictorial workflow representation of the IoT solutions that currently cater to the banking and insurance industries. This report will answer the following: - What is IoT? Who are the major players in the IoT ecosystem? How do different stakeholders in the IoT ecosystem work together? What are the drivers for the adoption of IoT? What are the challenges that slow down the adoption of IoT? Which are the top areas in banking that would get the best benefits from the adoption of IoT? What are the top areas in insurance that would get the best benefits from the adoption of IoT? How does IoT impact the services and products that are provided by the financial organizations? How does IoT impact financial services? How is IoT currently being used in banking? How is IoT currently being used in insurance? How could IoT play a role in digital branches? How could IoT play a role in ATM machines? How could IoT play a role in mobile banking and payments? What role does IoT play in auto insurance? What role does IoT play in home insurance? What role does IoT play in health insurance? What are the steps that the bankers have to take for a successful IoT implementation? What are the steps that insurers have to take for having a successful IoT implementation? What are the growth opportunities for insurance companies? What are the growth opportunities for banks? Tue, 20 Jun 2017 00:00:00 +0100 Analysis of the Global Endpoint Security Market, Forecast 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K15F-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K15F-01-00-00-00 The Frost & Sullivan report analyzes the global market for Endpoint security. The growth of cyber threats such as malware, viruses, ransomware, BEC, phishing, botnets and more are of great concern to companies and consumers. Email is still the number one threat vector. It is the most used mode of corporate communication. In the last few years the complexity and volume of threats have increased significantly. Many Web based attacks are generated by links and attachments to email. Ransomware has become a significant threat in the last year. Endpoint devices such as PCs, servers, and mobile are the most critical security perimeter for an organization. These trends are driving the need for improved endpoint security solutions. Endpoint Protection Platforms (EPP) offers layered security. EPP is more than simply antivirus. Endpoint Detection and Response (EDR) is emerging as an important function in EPP but also as stand alone versions with more advanced capabilities. EDR is a proactive security solution versus the more reactive security solution offered by EPP. The market has two dominant players but also a large number of security vendors and is highly fragmented. In the last few years the market has attracted new vendors both established security vendors and startups. It is a market poised for consolidation as vendors seek to fill out their portfolios and acquire new IP.--BEGIN PROMO--

"New malicious email, Internet-based attacks, and ransomware are increasing every year, creating higher costs within organizations," says Tony Massimini, Senior Industry Analyst at Frost & Sullivan. "The demand for qualified security professionals exceeds the supply. Endpoint devices are the main entry points for hackers.  Organizatioof all sizes need powerful tools and with streamlined workflows.  These tools need to be effective but also fast and easy to use. Endpoint security vendors are in a crowded and highly competitive market in which they must innovate to meet customer needs and remain viable."

Mon, 19 Jun 2017 00:00:00 +0100
Achieving Competitive Advantage through Data Preparation: Global Data Preparation Market Accelerating http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2E-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2E-00-00 This insight examines advanced analytics, with its dependence on big data, from the perspective of those preparatory activities that need to take place in order to successfully deploy such solutions. We also outline our practical six-step guide for data preparation. This insight will be of interest to those companies considering applying analytics to their decision-making processes. Fri, 16 Jun 2017 15:34:01 +0100 ICT Innovations Enabling Banking and Financial Services http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-12-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-12-00-00 This edition of ITCC TOE provides a snapshot of some of the key ICT-led disruptions in the banking and financial services (BFS) sector. It highlights a set of ICT-based innovations that are available today and their key capabilities in addressing existing industry challenges and providing a set of opportunities through new use cases and user experiences. The study highlights eight innovative fintech solutions for driving growth opportunities in the BFS space. ITCC TechVision Opportunity Engine (TOE) s mission is to investigate emerging wireless communication and computing technology areas including 3G, 4G, Wi-Fi, Bluetooth, Big Data, cloud computing, augmented reality, virtual reality, artificial intelligence, virtualization and the Internet of Things and their new applications; unearth new products and service offerings; highlight trends in the wireless networking, data management and computing spaces; provide updates on technology funding; evaluate intellectual property; follow technology transfer and solution deployment/integration; track development of standards and software; and report on legislative and policy issues and many more. The Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile and wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Artificial intelligence, hyper-converged infrastructure, machine learning, debt recovery, behavior-based authentication, motion analytics, digital banking, smart banking Fri, 16 Jun 2017 00:00:00 +0100 Consumer Communications Services Spending: Wallet Growing, but Traditional Service Offerings Beginning to Slip http://www.frost.com/prod/servlet/sublib/display-report.do?id=D544-00-4C-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D544-00-4C-00-00 This report examines consumer communication services spending (the wallet), and the implications this will have on service providers, regulators and policy makers. It will be of interest to all of these groups, as well as content developers. Thu, 15 Jun 2017 16:52:01 +0100 Latin American Cloud Contact Center Market, Forecast to 2022 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K19E-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K19E-01-00-00-00 Latin America cloud contact center market revenue is expected to increase from $37.7 million in 2016 to $213.5 million by 2022, at a compound annual growth rate of 33.5%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is from 2017 to 2021. For the purposes of this research, cloud contact center is a network-based service, where either a vendor or a third party (e.g., a service provider or an integrator) owns, maintains, and manages a multi-tenant or multi-instance contact center technology platform, accessed by users through their Internet browser. The revenue forecasts do not include equipment or installation costs incurred by enterprise customers. The study covers both multi-tenant and multi-instance cloud contact center services, but it does not include premises-based multi-instance solutions or hosted single-tenant solutions. Primary research included extensive interviews with CEOs, vice presidents, directors, and other executives. Forecasts were based on information in the Frost & Sullivan knowledge base, a modeled analysis of the impacts of various drivers and restraints over the forecast period across Latin America, and modeled demand analysis. These data triangulation and market breakdown procedures were employed to complete the overall market engineering process and to arrive at the exact statistics for all segments. The Latin American cloud contact center market ecosystem comprises vendors, integrators, and service providers offering cloud contact center technologies. Companies include Genesys, InConcert, Crossnet, Sixbell, Wittel, Vocalcom, Plusoft, e-Contact, Five9, NICE, among others. The study presents market drivers and restraints through 2022. It provides insights regarding growth opportunities and emerging trends that will affect market participants over the forecast period. Key questions this study will answer: In what stage is the market, and at what rate will it grow in the next 6 years? What is the industry status within the Latin American countries? Which countries present the greatest opportunities? What are the key drivers and restraints for growth within Latin America? How will the structure of the market change over time? Which are the key competitors to watch? In which speed are different industry verticals adopting the cloud? How will each of the applications markets evolve in the short and medium term? Tue, 13 Jun 2017 07:53:01 +0100 Over-the-top (OTT) Video/Video-on-demand (VOD) Executive Brief, Europe, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD3B-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MD3B-01-00-00-00 The Executive brief captures the key market highlights of the OTT Video Industry in Europe over the last year. With over 450+ video service providers in the region, the fragmented ecosystem has driven innovation in the form of several advanced value added features and innovative business models. The European OTT market is undergoing major transformation with key industry participants partnering with various stakeholders in the value chain to capture the market share. About 130 Million have been invested in 2016 in various content and technology firms in the region for driving expansion of connected video services. Mon, 12 Jun 2017 00:00:00 +0100 Using the Agile Fractal Grid as a Platform Ecosystem for Digital Services http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2D-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2D-00-00 The Agile Fractal Grid and its role in managing the US rural electric grid will be discussed in this report. Also discussed is why the XaaS monetization model is a good first step in realizing the influence of digital services, and the improvements these services bring to the customer experience. Under this mindset, the report also shows why new business opportunities begin to sprout everywhere electricity is used. In this setting, a digital services provider is constrained only by the level of sophistication that its business operations and monetization systems can capably address. Fri, 9 Jun 2017 13:39:01 +0100 Next Generation 911 The Future of Public Safety, Forecast to 2022 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1E3-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1E3-01-00-00-00 Next Generation 911 (NG911) represents an industry transformation that proactively enhances public safety by acknowledging, and catering to the rapidly evolving demands, products, lifestyles, and technologies of citizens. NG911 introduces an array of innovative solutions that will significantly expand public safety capabilities and drive growth opportunities for an increasing number of stakeholders. The aim of this study is to identify key NG911 industry trends and analyze the ecosystem (with special attention to next-generation core technology providers). The insight provides various market metrics and forecasts to measure the progress and growth opportunity of NG911. Fri, 2 Jun 2017 00:00:00 +0100 Innovations in IoT-, Machine Learning-, and Artificial Intelligence-based Security Solutions http://www.frost.com/prod/servlet/sublib/display-report.do?id=D983-00-12-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D983-00-12-00-00 This edition of Network Security TOE provides a snapshot of the emerging security solutions based on artificial intelligence, machine learning, and other new technologies that help companies mitigate threats and defend against modern attacks. Network Security TechVision Opportunity Engine (TOE) s mission is to investigate new and emerging developments that aim to protect the network infrastructure and the resources operating in the network. NST offers strategic insights that would help identify new business opportunities and enhance technology portfolio decisions by assessing new developments and product launches in: anti-spam, anti-virus, phishing, identity management, disaster recovery, firewalls, virtual private networks, end-point security, content filtering, Web application security, authentication and access control, intrusion prevention and detection systems, encryption algorithms, cryptographic techniques, and pattern recognition systems for network security. Highlights of this service include technology roadmapping of network security technologies; IP portfolio analysis; information on funding and investment opportunities; evaluation of commercial opportunities from technology developments; technology assessment; analysis of technology accelerators and challenges and many more. TechVision Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile & wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Threat detection, cyber security, machine learning, artificial intelligence, identity and access management, container security, risk management, IoT security Fri, 2 Jun 2017 00:00:00 +0100 Cyber Security Innovations in the Connected World http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7AD-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7AD-01-00-00-00 Seamless connectivity between devices anywhere, anytime, in any condition is the goal behind the concept of IoT. Connected ecosystem will leverage the connectivity of devices for information sources thereby helping in more accurate analysis of data coming from different sources and improving productivity for the organizations and individual. However, with the connected infrastructure, security is one of the key concern that is hindering wide-spread IoT adoption globally. Traditional security solutions are developed on the concept of securing a single device for a specific application sector. However, for a connected ecosystem, where variety of devices are connected together and are not restricted to the organization network only, traditional security solutions fail to provide the comprehensive protection across the various layers of the network. This demands for a more all-in-one package security solution that can analyze every single node of the connected network and also offer the flexibility to be used across any application sectors for optimal interoperability. This research service identifies the key technology development areas within cyber security ecosystem and also highlights the loop holes within key sectors that could be compromised due to lack of a comprehensive security solution in place. In brief, this research service provides the following: A brief snapshot of the benefits of connected ecosystem Key challenges with security faced by organizations in a connected ecosystem Key areas of technology innovation for the connected ecosystem security Primary attack surfaces within the key sectors Key innovations facilitating security specific to key sectors Major standardization activities and alliances enhancing security for key sectors Thu, 1 Jun 2017 00:00:00 +0100 Consumer Communication Services Tracker: First Quarter 2017 (1Q17) http://www.frost.com/prod/servlet/sublib/display-report.do?id=D544-00-4B-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D544-00-4B-00-00 The Consumer Communication Services tracker has been reformatted to reflect feedback received from Stratecast's clients. The new format provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data delivered by country, technology, and company includes subscriber, revenue, net add(loss), projection, and market share. Wed, 31 May 2017 13:24:01 +0100 Europe; Customer Value Leadership Award - SD-Wan Industry http://www.frost.com/prod/servlet/sublib/display-report.do?id=9A37-00-31-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9A37-00-31-00-00 Wed, 31 May 2017 05:38:01 +0100 Artificial Intelligence and the Weather: Can AI Be Used to Mitigate the Impact of Weather on Business Processes? http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2C-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2C-00-00 This report examines the state of weather-aware business processes and the effect of AI on business processes. We then discuss how IBM is applying AI technology advances, IBM Watson and The Weather Company, to optimize the business processes of its clients. This will be of interest to any business that is weather-dependent: that is, all businesses. Fri, 26 May 2017 12:34:00 +0100 Digital Transformation in the Indian Manufacturing Sector, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P970-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P970-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Manufacturers will increasingly use digital manufacturing tools to fully connect all aspects of the product lifecycle and leverage data to optimize and enhance equipment functionality and create high quality products on demand in a more sustainable manufacturing environment. Growing digitization, connectivity, cloud computing, dynamic customer preferences, Internet of Things (IoT), cybersecurity, and increasing automation are the key trends driving manufacturing sector to invest in IT. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Correlations between customer data, scheduling, and predictive maintenance of machinery are few new capabilities provided by Big Data analytics for the manufacturing sector. This enables the potential for identifying patterns in the ecosystem that will propose better operational efficiency followed by shorter manufacturing downtime and work process decision making. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Cloud-based manufacturing solutions have the capability to reduce infrastructure, maintenance, and lifecycle costs by as much 54%. However, only about 30% of the manufacturing companies leverage cloud technology. The Internet of Things (IoT) is a platform in which all objects that are identified through unique identifiers, communicate with one another to transfer data over a network without any human intervention in a business environment. Proactive measures are required for securing access, networks, data, applications, and the perimeter. This is the key to achieving the smarter workplaces of the future. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyzes the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Fri, 26 May 2017 00:00:00 +0100 Digital Transformation in the Indian Telecom Sector, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P973-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P973-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. In telecom, social media is used as the customer communication channel and engagement tool to understand their core issues, and in background, run data analytics to know consumer behaviors. About 90% of the telecom operators use social media for customer sentiments analysis, customer engagement, and loyalty programs. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give the customer a uniform Omni-channel experience. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Telecom ISPs have invested substantially in bandwidth infrastructure; currently concentrating on increasing the connectivity speed. Telcos also serve as sell through for cloud services, and play an important role in the digital transformation of other sectors. The network services are bundled with cloud and packaged together. Connection between various cloud DCs is free. Automating Business Support Systems (BSS) and Operating support systems (OSS) will be the foundation of the network of the future. This would help BSS and OSS to respond to automatically to service and resource events, reduce risk, and work faster. Automating these services creates 2 3 times of savings during the short term. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyzes the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Fri, 26 May 2017 00:00:00 +0100 Digital Transformation in the Indian Banking Sector, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P971-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P971-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. The 'Digital India' campaign has the potential to transform the Indian banking sector. Highlighting the progress of 'Digital India', more than 12,000 rural post office branches have been linked to payment banking. Historically, banks have used process management solutions to improve and streamline their customers experience rather than enhance their security. However, with the advent of mobile technologies, the end-users thrust on banks security have pushed banks to adopt technologies such as fingerprinting for customer safety and compliance. Social media had been used by banks predominantly to assess customer experience, market promotions, and improve branding. In the last 3 years, banks have used social media platforms such as Twitter and Facebook as mediums to transact. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give the customer a uniform Omni-channel experience. Security concerns of cloud computing has restricted the wide-scale adoption of cloud in the banking sector. However, with the transformation to smart banking, the dependence on cloud computing will exponentially increase for enhanced performance and flexibility. Predictive threat analytics has emerged as a new security intelligence innovation to identify advanced zero day attacks by helping identify the behavior anomalies within the smart banking networks. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Proactive measures are required for securing access, networks, data, applications, and the perimeter. This is the key to achieving the smarter workplaces of the future. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyses the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Fri, 26 May 2017 00:00:00 +0100 Indian Network Security Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P9A5-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P9A5-01-00-00-00 With businesses around the world changing at a fast pace, the dynamics built around them is changing rapidly as well. Enterprises are investing in technologies that are low on capital yet offer the best outcome on productivity. Over the last one and half decades, disruptive technologies in social, mobility, analytics, and cloud (SMAC) have emerged. Enterprises are leveraging on these to extract benefits on cost, efficiency, and value. While all of these are sweet spots for businesses, security remains an area of concern for all of them. If one has patiently tracked the growth of cyber security since its existence, it would be an agreed fact that over the last 10 years the awareness among enterprises has increased several folds in India. Earlier there used to be one chief information officer (CIO), who would manage all angles of technology within a business. Now, however, most organizations have a chief information security officer (CISO) who is capable of strategizing on cyber security aspects with a separate budget he is armed with. Securing the network of the enterprise continues to remain the basic cyber security arrangement in protecting digital assets. A new age firewall has become much more intelligent and is capable of identifying, stopping, and remedying threats entering into the network, thanks to the emergence of Next-generation Firewalls (NGFW). Other separate network security solutions have become powerful with the likes of IDS/IPS and SSL VPN. It is expected that enterprises will buy network security products from vendors that can showcase cyber security capabilities to fight advanced network threats. The research service titled Indian Network Security Market in India, Forecast to 2021 analyzes the state of network security in the country in 2016. With an aim of providing the readers with a comprehensive understanding of the market (current and future), a well-tested step-by-step research methodology has been followed, which is an ideal mix of primary and secondary research. The market research starts with defining the network security market, the mega trends affecting the growth of network security in India, industry verticals impacting the network security adoption, and an overview on the cyber security regulations. The drivers and restraints to the market are being identified and their impacts on growth are measured. Market sizing and forecasting for the overall and sub-segments of network security (Firewall/IP Sec, IDS/IPS and SSL VPN) are being estimated along with the market engineering measurements. Finally, the growth opportunities are being identified that Frost & Sullivan believes to create differentiators for network security vendors. Key Questions this Study will Answer: (1) What is the current state of the overall network security market in India? (2) What are the specific drivers and challenges to the growth of network security in India? (3) What are the market size, vertical split, and trends for network security? (4) How will the market look like by the end of 2021? (5) How are each of the individual network security applications performing? (6) What does the future hold for network security in the country? Fri, 26 May 2017 00:00:00 +0100 Digital Transformation in the Indian Retail, Education, Media & Entertainment Sectors, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P972-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P972-01-00-00-00 Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Retail industry is the early adopter with respect to adopting digital technologies, whereas the education industry is primarily in the watch-and-learn phase or in initial stages of implementation of IoT and other technologies. Social media tools have been the most commonly embraced platforms for collaboration, customer interaction and internal marketing. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give a customer a uniform Omni-channel experience. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Proactive measures are required for securing access, networks, data, applications, and the perimeter. This is the key to achieving the smarter workplaces of the future. Security is the most important decision making factor when organizations select a cloud provider, followed by reliability. There is more confidence in the cloud today, which is indicated by the growing use of cloud services for customer-facing solutions such as customer experience management and digital marketing. Over the next few years, enterprise mobility will be the top solution to be moved the cloud. The Internet of Things (IoT) is a platform in which all objects that are identified through unique identifiers, communicate with one another to transfer data over a network without any human intervention in a business environment. IoT is taking off in Retail, Education, and TTL, with consumer products ranging from connected home services to wearable devices. About 35% have deployed next-gen solutions and over 30% of respondents said that they have customized services addressing customers, distributors, and suppliers. In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyses the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors. Wed, 24 May 2017 00:00:00 +0100 Linchpin to Today s Digital Dispersion: Access Control: Balanced Approaches are Available Now http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2B-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2B-00-00 IT and security professionals face a challenging balancing act. First, they are tasked with facilitating user access in support of business requirements and aspirations (productivity, agility, innovation, and speed). Yet, unbridled access is inherently risky, as it unduly exposes sensitive and critical resources (data, applications, and systems) to compromise and theft, and raises the likelihood of regulatory compliance violations. In balancing these two factors, access control is a necessity. But this necessity must also be balanced in what it does and how it does it. This SPIE contains synopses of four representative access control solutions offered by Pulse Secure, Unisys, Akamai, and Google. Each represents a distinctive approach. Fri, 19 May 2017 12:32:01 +0100 Innovations in Blockchain, Deep Learning, Analytics, and Robotic Process Automation http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-11-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D881-00-11-00-00 This edition of ITCC TOE provides a snapshot of the emerging ICT led innovations in the field of blockchain, deep learning, artificial intelligence, analytics, and robotic process automation that are used in a variety of applications across industry sectors including healthcare, financial services, and across business processes for the international trade finance community and trade supply chain ecosystem. ITCC TechVision Opportunity Engine (TOE) s mission is to investigate emerging wireless communication and computing technology areas including 3G, 4G, Wi-Fi, Bluetooth, Big Data, cloud computing, augmented reality, virtual reality, artificial intelligence, virtualization and the Internet of Things and their new applications; unearth new products and service offerings; highlight trends in the wireless networking, data management and computing spaces; provide updates on technology funding; evaluate intellectual property; follow technology transfer and solution deployment/integration; track development of standards and software; and report on legislative and policy issues and many more. The Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile and wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Blockchain, deep learning, artificial intelligence, robotic process automation, analytics, cloud storage, collaborative commerce Fri, 19 May 2017 00:00:00 +0100 Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2023 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K19C-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K19C-01-00-00-00 The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2016, despite the highly challenging economic scenario in the region. Competition increased in most countries in Latin America due to the entry of new service providers and because existing participants widened their service portfolios. Solid growth is expected in future, and will be driven by the launch of new services in several countries, hybrid deployments that fuel the adoption of cloud services in large enterprises, and the growing demand for integration with third-party applications and security enhancements. Service providers in Latin America are looking to evolve user consumption from basic telephony to advanced UC&C functionalities, such as Web and video conferencing, persistent chat rooms, mobility and the use of multiple devices, and integration with external applications and devices. The market is also challenged by still-functioning legacy systems that restrain further deployments of cloud solutions. Major growth opportunities in this market include, but are not limited to: Proving the Value of UC&C Most Latin American organizations still have to fully acknowledge the full power of UC&C solutions in terms of employee productivity, faster decision-making processes, and overall greater business agility. Collaboration Capabilities Latin American service providers must enhance their solutions bundles with more collaboration features (Web and video conferencing, multiple devices, analytics, and integration with third-party apps) to combat declining ARPU and gain a competitive edge. Hybrid Implementations Many Latin American organizations understand the benefits of cloud solutions but are also concerned about potential challenges related to security, control, and reliability. Hybrid solutions provide businesses with the flexibility and the convenience of the cloud model, along with the reliability of a premise-based edge device. Analytics Analytics tools help business customers to more accurately assess the value of switching to cloud solutions and to more effectively manage their communications and business processes. Integration with Third-party Applications Mid- and large-sized Latin American enterprises are increasingly demanding the integration of cloud IP telephony and UC&C services with third-party apps, such as Microsoft Office 365, Google G-Suite, Salesforece and Slack, among others. This study provides a detailed assessment of the cloud IP telephony and UC&C services market in Latin America and offers segmentation for several variables such as geography, customer size, type of license, industry vertical, technology platform, type of access, and market share. The base year is 2016 and revenue and users are forecast until 2023. Wed, 17 May 2017 13:20:00 +0100 2016 Enterprise WAN Adoption Trends: Ethernet and MPLS Usage Steady, Hybrid WAN on the Rise http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2A-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-2A-00-00 Frost & Sullivan conducted an end-user survey in Q4 of 2016, to understand WAN migration trends among US businesses. In this report, based on the 2016 end-user survey results, Stratecast presents an analysis of enterprises current and planned adoption strategies for WAN services, changing network priorities, and the selection criteria used to make network/IT purchase decisions. Fri, 12 May 2017 13:54:19 +0100 North American Mobile Workforce Management Solutions Transforming Today's Field Service Sectors http://www.frost.com/prod/servlet/sublib/display-report.do?id=K0EF-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K0EF-01-00-00-00 The North American mobile workforce management (MWM) market continues to demonstrate impressive growth, bringing the benefits of real-time communications and guidance to field workers and their management teams. This sector is leveraging new technologies, selective acquisitions and alliances, and heightened customer and worker expectations to expand revenues year-over-year. This study includes key market trends, revenue and user forecasts, pricing and channel forecasts, a review of the competitive landscape, profiles of key industry participants. and a discussion of five near-term growth opportunities. Fri, 12 May 2017 00:00:00 +0100 Over-the-Top Video - The Future of Video Viewing in India http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297577339 http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297577339 Over-the Top (OTT) video viewing is a digital wave transforming the way we consume videos in India. Television is viewed almost everywhere, on-demand, on-the-go, across devices and geographies, owing to burgeoning OTT platforms coupled with rapidly increasing Internet services. Thu, 11 May 2017 00:00:00 +0100 Digital Transformation in the Indian Healthcare Industry, 2016 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P96F-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P96F-01-00-00-00 From a digital standpoint, healthcare in India has evolved in the last decade across both patient care and hospitals. Indian hospitals have invested in digital technologies such as social media platforms to interact with patients and build relationships, as well as in cloud platforms to maintain and keep track of health records and insurance transactions. Hospitals are starting to use analytics more rigorously for clinical and non-clinical data. Automation solutions are still in the proof-of-concept stage and are predominantly used in operations and other support functions but not directly in medical functions. Tue, 9 May 2017 00:00:00 +0100 Global InsurTech Market, Forecast to 2022 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCE9-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCE9-01-00-00-00 Unlike other areas in financial services, the insurance market has not been remarkably disrupted by innovative technologies and new business models until now. While the pace of innovation is rapid in financial services, insurance is still a complex and a highly regulated market. However, it appears to be at a point of articulation, as stakeholders from the FinTech ecosystem have their vision set on InsurTech as the next greatest opportunity. This study aims to put in perspective the prevailing trends in InsurTech globally. This study provides a detailed analysis of the challenges, technology trends within the insurance market, areas of interests for InsurTech start-ups, key technologies enabling innovation in insurance, geographic representation of global InsurTech companies, InsurTech ecosystem incumbent s response to InsurTech, venture capital funding for InsurTech start-ups, and the profiles of key InsurTech start-ups (based on the background of interest and funding), along with a workflow discussion. The study also provides a thorough analysis on peer-to-peer (P2P) insurance and the impacts of blockchain on the same. Key questions this study will answer include: What is Insurtech? How is the ecosystem/value chain? How do different stakeholders work together? What are the factors driving the market? What are the challenges restraining growth? Which are the top InsurTech companies? What are their offerings for insurance companies? How do new technologies, such as Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT), fit into these offerings? How do advanced technologies impact financial services? What is the impact on services, such as underwriting, claims, and agents? What is P2P insurance? What impact would blockchain and AI have on it? What are the segments in insurance that InsurTech start-ups are aiming at? o Selection criteria o Business models o Partnerships What are the incumbents doing to adopt and prepare for Insurtech? o Selection criteria o Business models o Partnerships What are the prevailing market trends? This research study provides critical insights into the growth opportunities for traditional insurance companies and InsurTech start-ups globally. The growth opportunities focus on the scope that can leave a positive impact on the organization s expansion by creating a positive reputation in the market. The study also focuses on the initiatives that are being taken by traditional insurance companies to digitally transform their business practices across all the levels in the organization. The study provides critical insights into the strategies for creating symbiotic partnerships among insurance companies and InsurTech start-ups globally. Mon, 8 May 2017 00:00:00 +0100 Optimizing Field Force Operations: A Solution for Today, a Strategy for Tomorrow http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-29-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-29-00-00 The aim for many providers of home networked services may be to operate with a self-service/plug-and-play model. However, the need for installing and managing the broadband connection, the complexity of home networking, and the nuances evolving from the greater connected machine IoT sector will require active field service support for a long time to come. Through a more diversified field force, skilled in supporting network connectivity and a range of networked devices, CSP field operations could meet that requirement with both internal resources and with the help of partners. This report explains how CSG International has helped CSPs improve field service operations with dynamic scheduling, route optimization, analytics and automation. The report also shows how such advanced and automated solutions prepare service providers to provide the field force of tomorrow. Fri, 5 May 2017 15:15:19 +0100 Future-proofing On-premises UC Investments http://www.frost.com/prod/servlet/sublib/display-report.do?id=NF8E-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=NF8E-01-00-00-00 Many businesses are migrating from legacy communications environments to cloud-based unified communications services to gain access to advanced features, facilitate budgeting, and other benefits. However, certain businesses are upgrading to next-generation premises-based solutions to benefit from advanced functionality while retaining greater control over security, compliance and other critical factors. In both scenarios, businesses are likely to encounter various challenges as they attempt to reduce costs, risks and potential for workflow disruption. This research service discusses the various strategies that end-user organizations can employ to protect and preserve existing investments in communications technology. Fri, 5 May 2017 13:25:20 +0100 How Content Piracy is Dampening Growth of Pay TV in MENA http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297567533 http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297567533 Piracy is a looming threat causing loss of revenue to the media industry world over. It has evolved beyond content theft to provide formidable competition to operators, broadcasters, and content owners. Fri, 5 May 2017 00:00:00 +0100 CABSAT 2017 Beats http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297567720 http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297567720 CABSAT is the largest event in the MEASA region for professional media and entertainment, featuring leading content service providers, technology vendors, satellite operators, telecom providers, and equipment manufacturers across the globe. Fri, 5 May 2017 00:00:00 +0100 Growth Opportunities for Service Providers in the Internet of Things (IoT) http://www.frost.com/prod/servlet/sublib/display-report.do?id=K09F-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K09F-01-00-00-00 IoT is already having a major impact on businesses, governments, and consumers. Advancements in connectivity will increasingly enable solutions to integrate with enterprise management solutions and help businesses improve efficiency and increase productivity. To survive in this rapidly changing environment, companies must define their digital strategies and be cognizant of how IoT can help them gain a competitive edge. This insight provides an overview of the current IoT landscape, market metrics, analyst predictions, and growth opportunities for value chain participants. Fri, 5 May 2017 00:00:00 +0100 European Retail Carrier Ethernet Services Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCE4-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCE4-01-00-00-00 This study aims to analyse the European retail Ethernet services market and provide forecasts for the period from 2017 to 2021. The proliferation of devices, increased use of cloud-based applications, video applications, and other data-hungry services are contributing to the increased bandwidth requirements of enterprises. The growth of the retail Ethernet services market in Europe during the forecast period (2017-2021) is expected to be driven by increased enterprise need to meet the requirements of higher-bandwidth applications such as cloud-based and data-heavy workloads. The European retail services market is expected to grow rapidly at a CAGR (2016 2021) of 10.9%. Research Methodology & Scope Frost & Sullivan conducted detailed primary interviews with leading Ethernet service providers, analysed their quarterly and annual reports, and utilized internal databases to perform a detailed revenue analysis of the retail market. The resulting revenue market size reflects a sum total of the estimates for individual companies. The study highlights growth drivers and restraints for the period 2016 2021 and analyses the market from a geographic perspective. It also analyses the competitive landscape, delving into the competitive parameters in the market. Key forecasts and analyses covered: Total market (retail Ethernet) Retail Ethernet Segments o Service type (dedicated versus switched) o Service configuration (EPL, EVPL and E-LAN) o Port speed (10 Mbps, 100 Mbps, 1 GigE, and 100Gbps) o Transport length (metro and long haul) Competitive landscape analyses (market share, market trends, provider profiles) Regional analyses (UK, Germany, France, Benelux, Spain, Italy, Rest of Europe) Main opportunities for growth in the market and strategic imperatives for growth and success Key questions this study will answer: What is the total size of the retail Ethernet services market in Europe and how is it expected to grow from 2017 to 2021? What are the main growth drivers for Ethernet? What challenges should providers overcome to gain market share? How does the market grow by service type (dedicated compared to switched), by service configuration (EPL, EVPL, and E-LAN), and by port speed (10 Mbps, 100 Mbps, 1GigE, and 10 Gbps and 100Gbps)? What is the rate of Ethernet services adoption across European countries and how is this expected to change over the forecast period? Which are the main providers in the Ethernet services market in Europe? What are the competitive strategies adopted by providers to increase their market presence? Fri, 5 May 2017 00:00:00 +0100 Innovations in Artificial Intelligence-, Machine Learning-, Predictive Analytics- and Cloud-based Security Solutions http://www.frost.com/prod/servlet/sublib/display-report.do?id=D983-00-11-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D983-00-11-00-00 This edition of the Network Security TOE provides a snapshot of the emerging ICT-led innovations in the field of network and endpoint security based on artificial intelligence, machine learning, cloud, predictive analytics, amongst others. Network Security TechVision Opportunity Engine (TOE) s mission is to investigate new and emerging developments that aim to protect the network infrastructure and the resources operating in the network. NST offers strategic insights that would help identify new business opportunities and enhance technology portfolio decisions by assessing new developments and product launches in: anti-spam, anti-virus, phishing, identity management, disaster recovery, firewalls, virtual private networks, end-point security, content filtering, Web application security, authentication and access control, intrusion prevention and detection systems, encryption algorithms, cryptographic techniques, and pattern recognition systems for network security. Highlights of this service include technology roadmapping of network security technologies; IP portfolio analysis; information on funding and investment opportunities; evaluation of commercial opportunities from technology developments; technology assessment; analysis of technology accelerators and challenges and many more. TechVision Information & Communication Technology cluster provides global industry analysis, technology competitive analysis, and insights into game-changing technologies in the wireless communication and computing space. Innovations in ICT have deeply permeated various applications and markets. These innovations have profound impact on a range of business functions for computing, communications, business intelligence, data processing, information security, workflow automation, quality of service (QoS) measurements, simulations, customer relationship management, knowledge management functions and many more. Our global teams of industry experts continuously monitor technology areas such as big data, cloud computing, communication services, mobile & wireless communication space, IT applications & services, network security, and unified communications markets. In addition, we also closely look at vertical markets and connected industries to provide a holistic view of the ICT Industry. Keywords: Artificial intelligence, cloud-based security, predictive analytics, machine learning, identity and access management, E-mail security, network security, endpoint security Fri, 5 May 2017 00:00:00 +0100 Global Set-top Box Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1AC-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K1AC-01-00-00-00 Set-top box vendors are focused on supporting devices that enable seamless rendering of high-quality video on a powerful user interface. The global set-top box market crossed 272 million in unit shipments in 2016 and is expected to grow to 323.9 million units at a compound annual growth rate (CAGR) of 2.9% (2016-2021). The ongoing analog switch-off in several emerging economies, refresh cycles in North America and some parts of Europe, and upgrades to advanced functionality with a richer user interface for quick search and discovery of content are driving the growth of the global set-top boxes market. Geographical Segmentation: The global market has been segmented into North America, Latin America (NALA), Asia-Pacific (APAC), and Europe, the Middle East, and Africa (EMEA). Research Scope: This market insight covers the following: Detailed global market trend analyses including market drivers, market restraints, technology trends, regional analysis, and competitive analysis. Detailed unit shipment and revenue forecasts for the total set-top box device market. A competitive landscape, in terms of major participants and market share analysis. A competitive analysis, concerning major participants and market share analysis for ARRIS, Technicolor, Huawei, Skyworth Digital, and Samsung. The base year of the study is 2015, with forecasts running up to 2022. The research highlights key trends impacting the global enterprise set-top box market and outlines future implications. These trends include over-the-top (OTT) streaming and app-based multi-screen experiences capturing mindshare from traditional TV, smart TVs potentially threatening the future of set-top boxes and 4K ultra-high definition (HD) set-top boxes gaining strong momentum in the set-top box market. Key questions this study will answer: Is the market growing? How long will it continue to grow and at what rate? What regional trends exist in the set-top box market, and what do they mean for global growth strategies for vendors? Are the products / services offered today meeting customer needs, or is additional development needed? What are the critical success factors? Who is further along the curve in addressing these issues? What are the major drivers and restraints in the set-top box market? What do vendors need to know to stay ahead of the curve? What are the key trends and how will they impact the set-top box market? Readers who can benefit from the content found in this research include: set-top box vendors, complementary vendors such as middleware vendors, device vendors, and anyone looking to venture into the set-top box market. Thu, 4 May 2017 00:00:00 +0100 European Wholesale Carrier Ethernet Services Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCE5-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MCE5-01-00-00-00 This study aims to analyse the European wholesale Ethernet services market and provide forecasts for the period from 2017 to 2021. The proliferation of devices, increased use of cloud-based applications, video applications, and other data-hungry services are contributing to the increased bandwidth requirements of enterprises. The growth of the wholesale Ethernet services market in Europe during the forecast period (2017-2021) is expected to be driven by increased enterprise need to meet the requirements of higher-bandwidth applications such as cloud-based and data-heavy workloads. The European wholesale services market is expected to grow rapidly at a CAGR (2016 2021) of 10.9%. Research Methodology & Scope Frost & Sullivan conducted detailed primary interviews with leading Ethernet service providers, analysed their quarterly and annual reports, and utilized internal databases to perform a detailed revenue analysis of the wholesale market. The resulting revenue market size reflects a sum total of the estimates for individual companies. The study highlights growth drivers and restraints for the period 2016 2021 and analyses the market from a geographic perspective. It also analyses the competitive landscape, delving into the competitive parameters in the market. Key forecasts and analyses covered in the study include the following: Total market (wholesale Ethernet) Wholesale Ethernet Segments o Service type (dedicated versus switched) o Service configuration (EPL, EVPL and E-LAN) o Port speed (10 Mbps, 100 Mbps, 1 GigE, and 100Gbps) o Transport length (metro and long haul) Competitive landscape analyses (market share, market trends, provider profiles) Regional analyses (UK, Germany, France, Benelux, Spain, Italy, Rest of Europe) Main opportunities for growth in the market and strategic imperatives for growth and success Key Questions This Study Will Answer: What is the total size of the wholesale Ethernet services market in Europe and how is it expected to grow from 2017 to 2021? What are the main growth drivers for Ethernet? What challenges should providers overcome to gain market share? How does the market grow by service type (dedicated compared to switched), by service configuration (EPL, EVPL, and E-LAN), and by port speed (10 Mbps, 100 Mbps, 1GigE, and 10 Gbps and 100Gbps)? What is the rate of Ethernet services adoption across European countries and how is this expected to change over the forecast period? Which are the main providers in the Ethernet services market in Europe? What are the competitive strategies adopted by providers to increase their market presence? Wed, 3 May 2017 00:00:00 +0100 ICT Enterprise Spend in Retail, South Africa, Forecast to 2019 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MC54-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=MC54-01-00-00-00 This research is aimed at identifying the key areas of IT spend within the retail sector in South Africa to highlight the key areas of opportunities for IT service providers. It seeks to: provide an overview of South Africa s macroeconomic environment and its impact on the retail sector offer insights into the retail sector s value chain and the adoption of ICT services across value-chain participants identify the global and domestic challenges facing the retail sector highlight the retail ICT spend in 2016 and offer future forecast insight identify growth opportunities within the retail sector for IT and telecom service providers The market for the service providers is very competitive, especially as they offer similar IT solutions and services to enterprises. Differentiation through innovative pricing models and industry knowledge will be a key factor. To remain competitive and differentiate themselves, service providers need to increase their industry expertise; build dedicated and industry-focussed teams that can cross-sell; offer innovative branding and price strategies such as pay-per-use models; change their approach from selling services to providing full ICT solutions (to have a stronger business focus); and enter into contracts with flexible SLAs. The four predictions for the retail sector in South Africa are as follows: 1. ICT spend within the retail sector, estimated at ZAR 5.75 billion in 2016, is expected to record a compound annual growth rate (CAGR) of 1.7% to reach ZAR 6.11 billion by 2019. 2. Key services that will shape the IT strategy across retailers are cloud-based services as a measure to increase work effectiveness; workforce mobile solutions to increase efficiency across key working groups along the value chain and ensure real-time communication; and retail analytics focussed on developing strategies and plans that aid in mitigating stock outage and stock layout challenges whilst enabling track routing systems and store optimisations. 3. Lack of flexibility on SLAs is one of the challenges that retailers have highlighted. There is a great disparity between sales and delivery. There is limited scope on the contract to accommodate technological changes. Retailers feel trapped by the contract as there is no scope to upscale/downscale according to the changing needs of the enterprise and the market. 4. Service providers need to increase industry expertise; build dedicated industry-focussed teams that can cross-sell; offer innovative branding and price strategies; bring about a change in their approach from selling services to providing full ICT solutions; and offer flexible contracts. Wed, 3 May 2017 00:00:00 +0100 Asia-Pacific Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P977-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=P977-01-00-00-00 The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, India, and Singapore being the top performing markets. The strong adoption of WAF was mainly driven by the drastically increasing number of attacks launched on Web applications across industries, which resulted in major concerns over data breaches among end-users. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. The countries included in this study are Australia, New Zealand, Singapore, Malaysia, Indonesia, the Philippines, Thailand, Vietnam, China, Hong Kong, Taiwan, India, Japan, and South Korea. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in Asia-Pacific? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 Australia & New Zealand (ANZ) Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K09-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K09-01-00-00-00 The ANZ WAF market registered a YoY growth rate of 26.8% on a YoY basis in 2016, as demand for WAF solutions spiked following the rise in sophisticated attacks on websites and web assets of enterprises across the region. The market is also driven by the growing adoption of cloud-based WAF services among ANZ enterprises, many of which are looking to tap on the security expertise offered by service providers, as well as the cost savings associated with the cloud-based security model. Across the verticals, the BFSI and e-Commerce sectors remain the key adopters of WAF technology, although both the government and service provider sectors continue to invest actively in WAF due to their growing presence in the cyberspace. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. The countries included in this study are Australia and New Zealand. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in ANZ? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 Business Carrier Ethernet Services Market Update, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=A314-00-92-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=A314-00-92-00-00 This study presents an in-depth analysis of the key trends impacting the Business Carrier Ethernet services market, and includes market revenue forecasts, ports forecasts and market share analysis. The analysis is segmented by: Transport length (metro versus long haul) Service type (dedicated versus switched) Service configuration (point-to-point and multipoint-to-multipoint) Port speeds (10 Mbps, 100 Mbps, 1 GigE, 10 Gbps and 100 GE) This report updates the study BCS 9-3, Business Carrier Ethernet Services Market Update, 2015. Tue, 2 May 2017 00:00:00 +0100 ASEAN Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K10-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K10-01-00-00-00 The WAF solutions market in ASEAN continued to maintain its tremendous growth momentum in 2016 by registering a growth rate of 44.0% on a YoY basis. Both on-premises and cloud-based WAF segments recorded strong growth rates, by 30.2% and 75.7%, respectively. Although the on-premises segment remained the key contributor to the overall market size with a share of 63.1% in the year, the strong adoption trend has been shifting to the cloud-based solution over the past few years, with its share increasing from 23.0%, 30.2%, and 36.9% in 2014, 2015, and 2016, respectively. Among ASEAN countries, Singapore led the market with a dominant market share of 40.9%, followed by Malaysia at 22.9% of market share. Singapore also experienced the strongest growth among countries by 67.9% on a YoY basis, while Malaysia grew significantly by 24.9%. Thailand, was the third largest market; however, it recorded a quite modest growth at 16.9%. Indonesia and the Philippines saw strong growth at 65.8% and 49.9%, respectively. The adoption of WAF in Vietnam remained low with a mere $1.0 million generated by the market during the year. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. The countries included in this study are Singapore, Malaysia, Indonesia, the Philippines, Thailand, Vietnam. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in ASEAN? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 Greater China Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K11-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K11-01-00-00-00 The Greater China Region (GCR) WAF solutions market grew by 29.4% on a YoY basis, generating market revenue of $98.8 million in 2016. China remained the key contributor to the total revenue in the GCR market, followed by Hong Kong and Taiwan. The on-premise WAF solutions recorded for a steady growth of 18.3%, reaching market revenue of $84.4 million in 2016. Some traditional BFSI industries still prefer stand-alone WAF solutions due to the high concerns in securing mission-critical web applications and data privacy issues. Cloud-based WAF solutions continued to experience strong growth, generating $14.4 million in revenue in 2016 resulting from the rise of enterprises embracing cloud security. The cloud-based WAF solutions have been gaining traction with the delivery via a SaaS model to achieve A high level of flexibility, ease of opting in and opting out, as well as enhanced efficiency. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. The countries included in this study are China, Hong Kong and Taiwan. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in Greater China? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 Japan Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K12-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K12-01-00-00-00 The Japanese WAF market recorded a phenomenal growth rate of 30.0% on a YoY basis, generating revenue of $35.1 million in 2016. The on-premise WAF solutions segment (includes stand-alone and Add-on/Software) remained the key revenue contributor in 2016, accounting for 68.5% of the overall market share. However, the cloud-based WAF segment recorded a robust YoY growth of 57.3% during the same period, which could be attributed to increasing demand from the SMB sector that was facing an increasing number of sophisticated attacks on Web applications. The service provider, BFSI, and e-Commerce verticals were the key revenue contributors in 2016, accounting for a relatively equal market share of 21.4%, 21.0% and 20.8%, respectively. Particularly, the service providers were seen to beef up their infrastructure to include WAF cloud-based services for their customers that were shifting from the CapEx to the OpEx model. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in Japan? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 India Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K13-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K13-01-00-00-00 The India WAF solutions market grew by 49.5% on a YoY basis, generating market revenue of $7.9 million in 2016. The market size remained small as compared to other countries in APAC due to the lack of specific legislation on data breach disclosures or privacy protections to beef up security awareness despite the increasing number of cyber security threats in India. Cloud-based WAF solutions clocked a robust growth of 82.2% and reached $3.1 million in 2016. The fast paced growth was contributed by the strong growth of the IT/ITes industry in India. Vertical-wise, the WAF solutions market in India continued to be dominated by the BFSI and e-Commerce verticals. Strong growth was observed in other verticals such as BPO and IT/ ITeS industries. These industries drove the WAF market at the growth rate of 106.8% on a YoY basis. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in India? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 South Korea Web Application Firewall Solutions Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K14-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=4K14-01-00-00-00 The South Korean WAF market experienced steady growth of 12.9% on a YoY basis and generated $43.1 million in revenue in 2016. The increased adoption from enterprises, especially the BFSI vertical, was seen in the market. With increased cyber-attacks on BFSI, the security awareness, especially on web security, is growing. This is because the BFSI vertical provides services primarily through web or financial services applications. Hence, BFSIs have upgraded their IT equipment to the newest and most high-end solutions. WAF security solutions have seen good adoption from the BFSI vertical. The adoption from BFSI is not only focused on on-premises solution, but also includes cloud and hybrid solutions that include some advanced technologies, be it SSL or intelligent attack prevention. SMBs also increased their adoption of these services after the government s announcement of security guidelines increased their awareness on web security. In addition to the market growth analysis, the study highlights the key driving forces for the WAF market. Key drivers include the increasing number of organizations shifting toward the Web front and the rising Internet penetration rate; the evolved threat landscape that results in greater concerns over data breaches; stricter requirements for industry compliances, and local regulations that drive organizations to invest more in measures for data protection and to avoid potential liability issues; and increasing migration from web application into the cloud observed from organizations. The market trends are analyzed for a study period of 2015 to 2021, with the base year being 2016. WAF solution is the key focus area in this study. The vertical segmentation in this study includes the government, banking, financial services and Insurance (BFSI), service provider, e-Commerce retail, manufacturing, education, and other sectors. Companies mentioned in the WAF market's competitive landscape include Akamai, Alibaba Cloud, Barracuda Networks, Citrix Systems, DBApp Security, F5 Networks, Fortinet, Fujitsu, Imperva, JP Secure, KEMP Technology, MonitorApp, NEC, NSFOCUS, Penta Security Systems, Piolink, Qualys, Sangfor, Secure Sky Technologies, Trinity Soft, Venustech Zenedge, and other small vendors. Key Questions This Study Will Answer Is the WAF market growing? How long will it continue to grow, and at what rate? Are the existing competitors structured correctly to meet customer needs? Will WAF continue to exist, or will other solutions and services take its place? How will the structure of the market change with time? Will the services replace the product markets? What are the most common Web application security threats in South Korea? Are the vendors in the market ready to go it alone, or do they need partnerships to take their business to the next level? Tue, 2 May 2017 00:00:00 +0100 Customer Acquisition Is Only the Beginning: Companies Need Comprehensive Customer Analytics to Retain and Monetize the Customers They Acquire http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-28-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=9B0F-00-28-00-00 This Stratecast report analyzes dynamics and challenges that exist between customer acquisition and post-acquisition processes; and how new approaches leveraging Big Data and analytics (BDA) are helping brands more effectively retain and monetize the customers they already have. Fri, 28 Apr 2017 15:16:20 +0100 Brazilian Industrial Internet of Things Market, Forecast to 2021 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K137-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K137-01-00-00-00 Brazilian Industrial Internet of Things (IoT) market revenue is expected to increase from $1.35 billion in 2016 to $3.29 billion by 2021, at a compound annual growth rate of 19.6%. This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals. The base year is 2016 and the forecast period is from 2017 to 2021. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in manufacturing, transportation, smart cities, healthcare, and other verticals. Consumer IoT, including consumer wearables, phones, TVs, appliances, home monitoring, and home automation, are not included. Primary research included extensive interviews with CEOs, vice presidents, directors, and other executives. A bottom-up analysis of the verticals included in the study was based on information in the Frost & Sullivan knowledge base, a modeled analysis of the impacts of various drivers and restraints over the forecast period across Brazil, and modeled demand analysis. These data triangulation and market breakdown procedures were employed to complete the overall market engineering process and to arrive at the exact statistics for all segments. The Brazilian industrial IoT market ecosystem comprises vendors, integrators, and service providers offering IoT wireless or fixed two-way communication technologies. Companies include Ericsson, Cisco, Promon Logicalis, IBM, Telefonica, Oi, GE, and Dell. The study presents detailed business cases from each vertical, and market drivers and restraints through 2021. It provides insights regarding growth opportunities and emerging trends that will affect market participants over the forecast period. Key questions this study will answer: Is the market growing, how long will it continue to grow, and at what rate? Which are the key verticals in this market? Which will grow the fastest by 2021? How will the revenue shares of the hardware, software, services, and connectivity segments change? In what stage are organizations in Latin America in evaluating or deploying IoT solutions? What are Latin American organizations' top 3 concerns in regard to the IoT? What are the top 3 drivers for IoT investments? Fri, 28 Apr 2017 00:00:00 +0100 Top Information and Communication Technologies, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7BF-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7BF-01-00-00-00 The proliferation of digital technologies has remained substantial over the past two decades. With intelligence being seen as the next evolution post digitization, disruptive technology innovations in the ICT space are being developed around the world and have deeply permeated various applications and markets. The research service delves deeper into information and communication technologies from various technology and market attractiveness metrics such as innovation landscape, patent, funding, market potential, applications impact, regional adoption and disruptive potential. Technologies covered in this report include: Artificial Intelligence, Blockchain, 5G, Cyber Security, Mixed Reality, Natural Language Interaction, Small Data, Hyper-Converged Systems, XaaS (Everything-as-a-Service) and Robotics Process Automation. Fri, 28 Apr 2017 00:00:00 +0100 Top Technologies in Microelectronics, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7C1-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7C1-01-00-00-00 Microelectronics is a highly dynamic and versatile sector that is witnessing high level of technology innovation. The government s push towards commercialising environment friendly technologies, the consumer s preference to devices with small form factor and low cost, are primarily driving the innovations in this space. Emerging microelectronics technologies have the potential to converge efficiently thereby opening up opportunities in across an array of industries. Product differentiation and new product development are potential strategies expected to create high growth opportunities in both new and existing markets. The key differentiating factor is expected to lie with the effectiveness with which players leverage their existing capabilities to enable new product development. The technology and innovation report covers the top 10 microelectronics technologies that will have highest impact in the near- and medium-term. Key technologies in the cluster were evaluated to arrive at the top 10 technologies for 2017. The technologies were selected after critical evaluation of an exhaustive list of technologies using TechVision's proprietary selection methodology. The report assesses technologies from various aspects such as patents, funding, applications, megatrend impact, disruptiveness and market potential. The top 10 technologies covered in this report are wearables, OLED Lighting, Next generation data storage, holographic display, micro-LED, wireless charging, rapid charging, smart antenna, flexible hybrid electronics and visible light communication. Fri, 28 Apr 2017 00:00:00 +0100 Top Technologies in Advanced Manufacturing and Automation, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7C0-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7C0-01-00-00-00 The technology and innovation research report covers the top 10 Advanced Manufacturing and Automation technologies that will have highest impact in the near-to medium-term. Key technologies in the Advanced Manufacturing and Automation cluster were evaluated to arrive at the top 10 technologies for 2017. The technologies were selected after critical evaluation of an exhaustive list of technologies using TechVision's proprietary selection methodology. The research service assesses technologies from various aspects such as nature of disruption, key technology drivers, market potential, patents, funding, applications and megatrends impacted. The top 10 technologies covered in this research service are Robotic Exoskeletons, Metal 3D printing, Computer Integrated Manufacturing, Nano 3D printing, Collaborative Industrial Robots, Friction Stir Welding/Solid State Joining, Magnetic Levitation (Maglev), Composite 3D printing, Roll-to-Roll Manufacturing and Agile Robots. Fri, 28 Apr 2017 00:00:00 +0100 Global Smartphone & Mobile OS Market, Forecasts to 2022 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K13E-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K13E-01-00-00-00 Smartphones run complete operating system software that provides a standardized interface and platform for application developers. Chinese manufacturers are rapidly evolving to provide competitive alternatives to the traditional powerhouse companies such as Apple and Samsung. As wearables and the Internet of Things (IoT) continue to advance, smartphones have emerged as the 'hub' for a more connected life. This excel based market engineering deliverable provides global smartphone and mobile OS metrics and forecasts. Market measurements include smartphone unit shipments and revenue from 2011-2022. Market segmentation is by region, manufacturer, and operating system (OS). Thu, 27 Apr 2017 12:40:19 +0100 Internet of Medical Things (IoMT) Revolutionizing Healthcare http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7B0-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=D7B0-01-00-00-00 As consumers take more responsibility of their own health and demand better access to their medical data, the process of extracting this data to provide meaningful insights needs an incremental change. In the next few years, advanced, connected and smarter patient monitoring devices will be available to consumers that will be able to gather real-time data including genetics and lifestyle behavior. This will help the IoMT market grow at a significant rate. Internet of Medical Things (IoMT) is an amalgamation of medical devices and applications that can connect to healthcare information technology (IT) systems using networking technologies. It connects patients to their physicians and allows transfer of medical data over a secure network, which in turn reduces unnecessary hospital visits and reduces the burden on healthcare systems largely. This research service evaluates the role played by networked devices and analytics in enabling digital healthcare transformation. Key questions answered in this study: 1. How internet of medical things (IoMT) differ from mobile healthcare technologies in improving the quality and reliability of healthcare infrastructure? 2. What is the role played by advanced computing techniques and analytics in secure storage, transmission and decoding of voluminous data over long distances by the use of IoMT? 3. How can IoMT enable clinicians to reliably use medical data in the process of making decisions for improving treatment for a variety disorders? 4. What is the role played by IoMT in securing critical clinical data from cyber and phishing attacks, preventing loss of medical data or leak of patient's medical history? Wed, 26 Apr 2017 00:00:00 +0100 Latin America Outlook of the Information Technology Industry, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K160-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K160-01-00-00-00 The Latin American Information Technology (IT) industry is growing quickly. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of IT and increasing their technology budgets to support business operations. Technologies are being leveraged to support companies' digital transformation process. Big Data Analytics emerged as a technology that is being discussed inside and outside IT departments. Companies across several industry verticals have realized that they need to harness the power of data coming from a variety of sources to survive. Internet of Things (IoT) is also a trend that will increase the availability of data to be analyzed and will open opportunities for product and process enhancements and for the creation of new business models. Companies are also leveraging cloud computing to support their digital transformation because it enables fast processing and storage on a consumption basis with more attractive prices. Cloud computing can also act as an important element to support innovation, as companies can use cloud platforms for easier and faster development. Research, Methodology & Scope: Frost & Sullivan conducted detailed primary interviews with leading providers, analyzed their quarterly and annual reports, and utilized internal databases to perform a detailed revenue analysis of the analyzed markets. The resulting revenue market size reflects a sum total of our estimates for individual companies. In this research, Frost & Sullivan examines the Latin American IT market, composed of Big Data and Analytics, Infrastructure as a Service, Data Center Services, Managed Security Services, IoT, and Mobile Device Management (MDM). The six markets first mentioned have a regional coverage comprised of estimations for the combination of at least the six major economies in the region Argentina, Brazil, Chile, Colombia, Mexico, and Peru. The IoT analysis refers only to Brazil, while the MDM analysis covers Brazil and Mexico. The study period is from 2016 to 2017, with a base year of 2016. The study examines the current market size and growth forecasts as well as the market development stage. This research also provides insights regarding growth opportunities and emerging trends that will affect market participants over the forecast period. Key Questions this Study will Answer: What is the total size of the IT market in Latin America and how is it expected to grow from 2016 to 2017? What are the main IT trends in each of the analyzed markets? What are the main growth opportunities in each of the analyzed markets? Tue, 25 Apr 2017 00:00:00 +0100 Traditional Corporate Social Responsibility is Out!: BPOs Transforming Employee Engagement into a Competitive Advantage http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297537921 http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297537921 This Frost Perspective will explore how large Business Process Outsourcers (BPOs) are redefining and expanding traditional Corporate Social Responsibility (CSR) to deeply engage their agents and employees within the local communities they serve. Much more than a company call for donating to a favorite charity, the focus is on employee voluntarism, feeding children, caring for the environment Mon, 24 Apr 2017 00:00:00 +0100 Telco's driving the digital transformation roadmap in GCC http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297538493 http://www.frost.com/prod/servlet/sublib/display-market-insight.do?id=297538493 The world has become increasingly connected due to the convergence of Digital technologies and telecommunications. Organisations are embracing digital transformation mainly because the relationship between customers and enterprises are becoming increasingly digital Mon, 24 Apr 2017 00:00:00 +0100 Latin American Telecom Services Industry Outlook, 2017 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K17F-01-00-00-00 http://www.frost.com/prod/servlet/sublib/display-report.do?id=K17F-01-00-00-00 The Latin American telecommunications market is experiencing increasing concentration as telcos struggle with dwindling revenues from traditional services and face the challenge of developing new business models and services that will add value for customers and enterprises from different verticals. This study provides a 2017 outlook for the Latin American telecom services industry, focusing on the implications of the competitive landscape as companies surf the trend of new service and application opportunities. The research scope includes technologies such as Big Data, SDN and NFV, augmented reality, and carrier Ethernet over WAN. The market trends examined include technological developments in the region such as Big Data for telcos, eCommerce/online marketplaces, innovation-enabled monetization, and augmented reality, among others. The study explores growth opportunities that will be created by telecom service providers and identifies potential business models. It evaluates telecom service providers future focus on infrastructure, technologies, services, and business models, and includes a 2017 growth analysis. Analyses for 2016 and 2017 include measurements for Big Data, mobile money, mobile voice, mobile data, and mobile enterprise applications; 2016 2017 growth rates are provided. Strategies, growth analysis, and future focus are discussed for telecommunications providers pertaining to 2016. The base year for the study is 2016, and forecasting is provided for 2017. Telcos are having difficulties crossing the chasm between a fragmented ecosystem with a cost opportunity business model and selling connectivity for an ecosystem of partners; no one manages to cover all businesses as well as sell solutions and services. The challenges are organizational since data management, security and privacy, and interoperability are evolving fast to a Big Data framework, managed security services, and standardization. Managed telco operations services are transforming from managed network operations centers (NOCs), field operations, configuration management, and operations and monetization software into IT infrastructure management, cloud infrastructure management, cloud infrastructure and connectivity management, service operations centers (SOCs), and small cell operations. Next-generation networks (NFV/SDN), managed M2M solutions, and customer experience centers are emerging in the telecommunications market. Therefore, since telcos revenues are being affected by changes in market dynamics, they need to focus on becoming customer-centric organizations, investing in new products and services, aiming to transform their cost base and simplify, as well as digitalize, complex business models, processes, and systems. Telcos structure must become more agile, flexible, and able to leverage an interconnected ecosystem to adapt to this new era. Key Questions this Study will Answer: What are the top predictions and leading market trends that will drive the various sectors of the telecom market in 2017? What impact will they have? What are the key growth opportunities and strategic imperatives for current and potential telecom market participants in 2017? What is the impact of the technological framework and trends on market growth? What are the potential business models that will transform the telecom market in 2017? What impact will they have? Mon, 24 Apr 2017 00:00:00 +0100